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Gulph Creek Hotels is Hiring a Front Desk Agent Near Malvern, PA
The Residence Inn by Marriott in Malvern is seeking a customer oriented Front Desk Representative for our hotel. The successful candidate will be responsible for attending to the needs of our guests while providing outstanding guest service.
Essential Job functions include but are not limited to the following:
- Responding to guest requests and inquiries
- Welcome guest upon arrival and check-in according to established standards and procedures
- Communicate hotel facilities and services to all guests
- Provide information on the local area and points of interest
- Assist guests with arrivals and departures.
- Answer the front desk phone, transfer calls
- Post all charges, update folios, balance credit cards, charges and cash
- Project a courteous and hospitable attitude at all times
- Be familiar with all room types, and rates in the hotel and upsell
- Stock and organize "The Market"
- Responsible for overall security, conduct security walks
- Perform bookkeeping activities such as balancing accounts & nightly audits
- High school diploma or equivalent.
- Customer Service Experience
- Must be capable of accurately handling money.
- Reading, math, and communication skills.
- Full and/or Part time position available.
- Adhere to brand and company standards.
Health, Life, Dental & Vision
* 401K
Vacation Time
PTO Time
Holiday Pay
Direct Deposit
Flex Spending and Health Savings Accounts
Yearly merit salary increases and so much more
Job Types: Part-time, Full-time
Salary: From $17.00 per hour
Benefits: (FT employees working 30 hours or more)
- 401(k)
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
Job Summary
Full Time
$28k-37k (estimate)
05/07/2024
05/20/2024
gulphcreekhotels.com
ALLENTOWN, PA
25 - 50
1995
Private
$10M - $50M
Building Construction
Related Companies
About Gulph Creek Hotels
Gulph Creek Hotels is a provider of marketing, operating and financial management services for the hospitality properties.
The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
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Some front desk agents served a hotel associate apprenticeship.
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The front desk agent can check different guest queries, they can check different problems and various complaints.
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The front desk agent can also post charges towards a guest account.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
12/09/2021: Johnstown, PA
Desk Clerks typically study at similar levels compared with Front Desk Agents.
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Make checklists and to-do lists.
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Seek Out Hospitality Skills Training Opportunities.
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Finally, Add A Summary Or Objective Statement.
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Step 3: View the best colleges and universities for Front Desk Agent.
