JobDescription

SUMMARY

This job exist to oversee the maintenance, and repair of all hotelequipment.

ESSENTIAL DUTIES ANDRESPONSIBILITIES

Guest Service

·Maintainsguest service as the drivingphilosophy of the operation

·Personallydemonstrates a commitment to guest service in responding promptly to guests’needs

·Committedto making every guest is satisfied

·Meetsor exceeds guest satisfaction measures

·Ensureshotel standards and services contribute to the delivery of consistent guestservice

·Implementsand practices guest service initiatives and performs to Gulph Creek HotelStandards

Chief Engineer Duties

• Ensure that room maintenance requests are handled in a prompt and courteous manner.
• Follow up on all alarms immediately to determine the exact location and cause. Determine emergency status and repair projects.
• Ensure engineering staff adheres to Loss Prevention guidelines.
• Supervise and appoint a variety of contractors and existing staff on a number of projects.
• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Maintain regular attendance in compliance with Gulph Creek Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
• Comply at all times with Gulph Creek standards and regulations to encourage safe and efficient hotel operations.
• Supervise and train all Engineering staff, oversee projects.
• Coordinate all Engineering staff scheduling.
• Create and adhere to the annual budget for department.
• Develop and implement plans to keep property, equipment and grounds in an acceptable state of repair.
• Create and implement preventive maintenance program for all hotel equipment.
• Coordinate periodic inspection of all safety systems.
• Accountable for the training of all Engineering staff
• Oversee projects filling all line positions in a timely manner
• Accurate and timely completion of paperwork
• Understanding and enforcement of company policies
• Familiarity with and knowledge of employment laws are helpful.
• Attend all meetings required and participate in M.O.D program.
• Other duties as required

SUPERVISORY RESPONSIBILITIES

Manages and directs staffincluding recruitment, selection and development to achieve Company goals andobjectives.

QUALIFICATIONS

To perform this job successfully,an individual must be able to perform each essential duty satisfactorily. Therequirements listed below are representative of the knowledge, skill, and/orability required. Reasonable accommodations may be made to enable individualswith disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• At least 5years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience ; or a 4-year college degree and at least 1 year of related experience
• High School diploma or equivalent required.
• Previous supervisory responsibility required.

LANGUAGE AND MATHEMATICAL SKILLS

·Abilityto read and speak English/Spanish and comprehend simple instructions, shortcorrespondence, and memos

·Abilityto effectively present information in one-on-one and small group situations tocustomers, clients, and other employees

·Abilityto effectively communicate with employees, guests and supervisors for optimum operationof the property

·Abilityto add, subtract, multiply and divide in all units of measure, using wholenumbers, common fractions, and decimals. Ability to compute rates, ratio, and percent and to draw and interpretbar graphs

·Demonstratedengineering skills

REASONING ABILITY

Demonstrate the ability toanticipate and solve practical problems or resolve issues.

CERTIFICATES, LICENSES,REGISTRATIONS

None required at this time

Tools& Equipment:

Hand and power tools, electrical test equipment,refrigeration equipment, plumbing equipment, welding equipment, audio-visualequipment, pipe cutting equipment, telephone, office equipment, calculator,computer/computerized monitoring systems.

PHYSICAL DEMANDS/ WORKENVIRONMENT

The physical demands describedhere are representative of those that must be met by an employee tosuccessfully perform the essential functions of this job. Reasonableaccommodations may be made to enable individuals with disabilities to performthe essential functions.

• Individuals may need to sit or stand as needed for an extended period of time
• Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials
• Proper lifting techniques required
• Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects

The performance of this positionmay occasionally require exposure to the manufacturing areas where under certainareas require the use of personal protective equipment such as safety glasseswith side shields and mandatory hearing protection. Primary environment:ambient room temperatures, lighting and traditional office equipment as foundin a typical office environment.