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FIELDIN
Fresno, CA | Full Time
$98k-123k (estimate)
11 Months Ago
Associate Grower Success Manager Grower Success Associate Full-time
FIELDIN Fresno, CA
$98k-123k (estimate)
Full Time | Civic & Environmental Advocacy 11 Months Ago
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FIELDIN is Hiring an Associate Grower Success Manager Grower Success Associate Full-time Near Fresno, CA

DESCRIPTION

About Us:
Founded in 2013, we are a fast-growing AgTech company with presence in California, Washington, Oregon, the Mid-West, and Australia. We are looking to expand our team to meet the needs of today’s high-value crop market. Our award-winning Smart Farm platform helps growers manage and optimize pesticide applications, harvest activities and other critical field operations. Using our proprietary sensors and mobile-friendly software, Fieldin’s technology seamlessly connects tractors and other machinery to provide managers with actionable data that improves production, transparency, and efficiency in the field.

Description:
The Associate Grower Success Manager is a self-starter who is eager to find ways to support customers with an emphasis on creating great customer satisfaction. You will be accountable for ensuring the customer is receiving the Fieldin product as designed. You will verify the growers’ hardware, software and analytics are working properly. You will perform the work remotely by checking customer data in the Fieldin system, adjusting system settings, creating reports, and opening support tickets as needed. This position has an analytical, process-oriented component that is vital in tooling the Grower Success Managers with the needed data to present to our growers. This role is an entry-level position that will allow you to grow within Fieldin, hone analytical skill sets, and become familiar with the agriculture industry. This position reports to the Senior Grower Success Manager- Head of Recurring Revenue. This is a remote (CA-based) position that offers great flexibility.

KEY RESPONSIBILITIES

  • Develop a thorough understanding of Fieldin products.
  • Troubleshoot any technical issues our growers may encounter, and continually prove the value of Fieldin’s technology.
  • Produce weekly and seasonal summary reports.
  • Open support tickets and verify those are in progress towards resolution.
  • Be the data expert of your assigned accounts.
  • Enable the Grower Success Manager to succeed with their client-facing efforts.
  • Participate in weekly meetings to communicate important activities to internal stakeholders.
  • Work closely with our support team in Fresno, California, and our data and R&D teams in Israel.

REQUIREMENTS

  • Prior experience working in Excel & PowerPoint/Slides skills is required.
  • Strong interpersonal, verbal, and written skills
  • Self-starter with high independency but amenable to teamwork
  • Bilingual Spanish is an advantage.
  • A bachelor’s degree is preferred.
  • Prior experience working with Business Intelligence (BI) tools like Tableau and QlikView is preferred.
  • Prior experience with Geographic Information Systems (GIS) is preferred.

LIFE AT FIELDIN

At Fieldin, we believe that work should be more than just a job; it should be a fulfilling and enjoyable experience. We are a dynamic and innovative technology company revolutionizing the agriculture industry with our cutting-edge software solutions. Joining our team means becoming part of a collaborative and passionate community dedicated to making a positive impact on global farming practices.

Here's what life at Fieldin looks like:

Culture of Innovation:
We foster a culture that values creativity, curiosity, and continuous learning. We encourage our employees to think outside the box, challenge the status quo, and explore new possibilities. You'll have the opportunity to work with top talent in the industry and be part of groundbreaking projects that shape the future of agriculture.

Collaborative Environment:
Collaboration is at the heart of what we do. We believe that great ideas come from diverse perspectives and teamwork. You'll be working closely with cross-functional teams, including engineers, data scientists, agronomists, and customer success experts, to develop and implement solutions that address real-world challenges.

Impactful Work:
At Fieldin, your work will have a direct impact on the agriculture industry. By leveraging data-driven insights and advanced technology, we help farmers optimize their operations, increase productivity, reduce waste, and make more sustainable decisions. You'll be contributing to a greener and more efficient food production system that benefits both farmers and the environment.

Professional Growth:
We are committed to supporting the professional growth and development of our employees. You'll have access to ongoing learning opportunities, training programs, and mentorship to enhance your skills and broaden your knowledge. We encourage you to take ownership of your career and provide resources to help you achieve your goals.

Work-Life Balance:
We understand the importance of work-life balance in maintaining overall well-being. We offer flexible work arrangements and strive to create an inclusive and supportive environment where you can thrive both personally and professionally. Our company events, team-building activities, and social initiatives also contribute to a vibrant and enjoyable workplace.

Beautiful Locations:
Fieldin has offices located in various regions, each with its unique charm and appeal. Whether you join our headquarters in a bustling tech hub or work remotely from a serene countryside, you'll find an inspiring environment that aligns with your preferences and provides a conducive setting for creativity and productivity.

Wellness and Benefits:
We prioritize the well-being of our employees and offer a comprehensive benefits package that includes health insurance, competitive compensation, retirement plans, and more. We encourage healthy work-life integration and provide resources to support your mental and physical well-being.
Join Fieldin, and be part of a company that values innovation, collaboration, and making a positive impact. Together, we can transform the agriculture industry and contribute to a sustainable future.

Pay Disclosure
Salary Range for California Based Applicants: $65,000 - $68,000 (actual compensation will be determined based on experience, location, and other factors permitted by law).

Job Summary

JOB TYPE

Full Time

INDUSTRY

Civic & Environmental Advocacy

SALARY

$98k-123k (estimate)

POST DATE

06/22/2023

EXPIRATION DATE

06/08/2024

WEBSITE

fieldin.com

HEADQUARTERS

FRESNO, CA

SIZE

25 - 50

FOUNDED

2013

TYPE

Private

CEO

CORY LUNDE

REVENUE

$5M - $10M

INDUSTRY

Civic & Environmental Advocacy

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Fieldin is a farming platform that allows specialty crop growers to manage and optimize harvesting and spraying activities.

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