Position Summary

The Test Proctor will provide support to the activities in the Huntsville Campus Testing Center.

Salary: Appropriate placement on salary schedule H30, grade 17: $20,433 - $26,942

Work Hours: 30 hours/week between the hours of 7:45 a.m. - 5:15 p.m. Monday - Thursday and 7:45 a.m. - 11:45 a.m. Friday

Applicants must meet the minimum qualifications and must submit a complete application packet to be considered. A complete application consists of the following:

• Online application
• Current résumé
• Copy of college transcripts (Transcript must confirm applicant meets educational requirements.)

Application materials must provide documentation that the applicant meets all minimum qualifications.

Essential Duties and Responsibilities

• Serve as test proctor for the Huntsville and/or Decatur campus Testing Center.
• Communicate with customers (faculty, other colleges, corporate clients, the public) via email and phone to give test information, answer questions, and schedule testing.
• Register student test takers in scheduling software system.
• Maintain confidentiality of test files and office information.
• Confirm identification of students and other patrons and clients.
• Dispense and administer tests to students in accordance with the individual test requirements.
• Maintain security of and apply test passwords in computer-based testing system to start tests.
• Operate Excel or other database software to enter and maintain testing records.
• Proctor academic tests according to faculty or supervisor specifications.
• Proctor remote and in-person Accuplacer testing; conduct student communication required to arrange and provide remote testing; maintain documentation and update database records in a timely manner.
• Administer the paper and pencil, computer based, and remote WorkKeys assessments.
• Complete training for and maintain credentials to administer tests for third-party vendors such CLEP, Certiport, Ramsay, PSI, ETS, NCCER, etc.
• Alert supervisor of any issues that are beyond implementing the policies and procedures of the testing center.
• Notify supervisor, IT and/or instructor when technical issues arise with academic tests in order to resolve basic IT issues for computer based assessments (non-academic).
• Work with vendors’ technical support over the phone to resolve IT problems that are outside the testing center.
• Administer the HESI A2 test for Nursing program candidates.
• Maintenance of testing center billing and monthly invoicing.
• Make routine decisions in order to implement the policies and procedures of the testing center.
• Provide services in a courtesy and professional manner.

Qualifications

• A minimum of one (1) year (32 semester hours) of postsecondary education from an accredited institution with coursework in education, business or computer related field is required OR a high school diploma with two (2) years administrative work experience is required.
• Ability to utilize Excel or other database software to enter, format, sort and analyze information is required.
• Ability to utilize Word or other word processing tools to prepare and communicate information is required.

NOTE: Applicants will be required to complete a skills assessment test as part of the screening process. Applicants must complete the test no later than May 29, 2024 . No testing for this position will be allowed beyond this deadline date. Failure to complete this testing will deem your application incomplete. Incomplete applications are not forwarded to the search committee for consideration. To schedule an appointment to test, please see .

Preference will be given to candidates who can demonstrate through their experience and accomplishments:

• Knowledge of a computer based testing environment.
• Knowledge of Learning Management Systems.
• Knowledge of how postsecondary institutions operate.
• Skill in operating a mouse to control a computer.
• Skill in operating a computer.
• Skill in utilizing a phone.
• Skill in operating a fax machine, copier and printer.
• Skill in operating a video monitor, recorder and/or testing security equipment.
• Skill in operating a Test Scanner.
• Ability to utilize administrative software to input and locate information.
• Ability to utilize and search the internet for information.
• Ability to utilize online Learning Management systems to administer and proctor exams.
• Ability to multi-task and handle multiple priorities at one time.
• Ability to maintain confidential information.
• Ability to work and communicate with a variety of people from diverse backgrounds.
• Ability to utilize email systems to communicate information.
• Ability to work flexible hours (including evenings and Saturdays.)
• Ability to work with minimal supervision/work independently.
• Ability to stay calm under pressure.
• Conscientious- care about how work is done and wanting to do a good job.
• Initiative- responding to downtime by taking responsibility to do other work.
• A focus on details.
• A focus on being friendly and patient in responding to customer needs.
• Willingness and desire to learn new things and apply that learning.
• Willingness to maintain flexibility in order to meet customer and testing center needs.

Application Procedures/Additional Information

Background Check Requirement
In accordance with Alabama Community College System Policy and guidelines, the applicant chosen for employment will be required to sign a consent form and to submit a non-refundable $26.40 payment for a criminal background check. Employment will be contingent upon the receipt of a clearance notification from the criminal background check.
Calhoun Community College is an equal opportunity employer. It is the policy of the Alabama Community College System, including all post secondary community and technical colleges under the control of the Alabama Community College System Board of Trustees, that no employee or applicant for employment or promotion, on the basis of any impermissible criterion or characteristic including, without limitations, race, color, national origin, religion, marital status, disability, sex, age, or any other protected class as defined by federal and state law, shall be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program, activity, or employment. Calhoun Community College participated in the E-Verify system to verify employment eligibility for all newly-hired employees. Calhoun Community College is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) to award associate degrees. Degree-granting institutions also may offer credentials such as certificates and diplomas at approved degree levels. Questions about the accreditation of Calhoun Community College may be directed in writing to the Southern Association of Colleges and Schools Commission on Colleges at 1866 Southern Lane, Decatur, GA 30033-4097, by calling (404) 679-4500, or by using information available on SACSCOC’s website (www.sacscoc.org). Specific questions regarding Calhoun's educational programs, admissions, and other matters related specifically to the College should be forwarded directly to the college.
APPLICATION MAY BE FILED ONLINE AT:
https://www.calhoun.edu
P.O. Box 2216 Decatur, AL 35609
256-306-2591
256-306-2590
jobs@calhoun.edu.