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Shared Services is Hiring a Billing Representative Near Prairie, MN
C.H. Robinson is seeking a Billing Representative to join our team. In this critical role you will assist in resolving billing issues while providing exceptional customer service. You will be the main point of contact for our carriers and internal sales team, ensuring smooth communication and timely resolution of all billing matters. If you thrive in a fast-paced environment, excel at critical thinking, and love solving problems, this is the perfect opportunity for you. Take the next step in your career journey with us at C.H. Robinson.Applytoday andjoin us as weconnect the world!
DUTIES AND RESPONSIBILITIES
The duties and responsibilities of this position consists of, but are not limited to, the following:
Utilize system functionality and established processes to process a high volume of vouchers daily, meeting error rate guidelines
Release payments to carriers and invoices to customers efficiently and accurately
Employ problem-solving and critical thinking skills to resolve paperwork issues and address billing inquiries from carriers and internal stakeholders
Make timely and sound decisions when handling invoicing or payment discrepancies
Escalate complex issues to senior team members or leadership as needed
Contribute ideas for process improvement to enhance efficiency and effectiveness
Build and maintain professional relationships with internal and external customers, providing prompt and courteous service
Continuously develop skills and expand knowledge of billing processes
Collaborate with team members and offer support to peers when necessary
QUALIFICATIONS
Required:
High School Diploma or GED equivalent
Minimum 2 years of data entry or call center experience
Minimum 1 year of strong customer service and communication skills (written and verbal) experience
Preferred:
Proficient in Microsoft Office Suite of Programs
Previous experience with the Navisphere system
Strong written and verbal communication skills
Positive, professional attitude and excellent customer service skills with an ability to deal with conflict/sensitive topics
Strong interpersonal skills
Critical thinking skills and the ability to use own judgement and make decisions
Strong organization skills and attention to detail
Self-motivated and the ability to work independently
Ability to work in fast-paced, professional, and deadline driven environment
Effective in multitasking and prioritizing their skills and time
Values a diverse and inclusive work environment
Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!
Equal Opportunity and Affirmative Action Employer
C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.
Affirmative Action Employer/EOE/M/F/Disabled/Veteran
Benefits
Your Health, Wealth and Self
Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:
Two medical plans (including a High Deductible Health Plan)
Prescription drug coverage
Enhanced Fertility benefits
Flexible Spending Accounts
Health Savings Account (including employer contribution)
Dental and Vision
Basic and Supplemental Life Insurance
Short-Term and Long-Term Disability
Paid and floating holidays
Paid time off (PTO)
Paid parental leave
Paid time off to volunteer in your community
Charitable Giving Match Program
401(k) with 6% company matching
Employee Stock Purchase Plan
Plus a broad range of career development, networking, and team-building opportunities
Dig in to our full list of benefits on OUR CULTURE page.
Why Do You Belong at C.H. Robinson?
C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses.
As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at www.chrobinson.com.
Job Summary
Full Time
Business Services
$42k-54k (estimate)
05/02/2024
07/01/2024
sharedservices.com.au
BLUE ASH, OH
50 - 100
2014
MATTHEW GOCKERMAN
<$5M
Business Services
Related Companies
The job skills required for Billing Representative include Billing, Customer Service, Microsoft Office, Data Entry, Attention to Detail, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a Billing Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Billing Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Billing Representative positions, which can be used as a reference in future career path planning. As a Billing Representative, it can be promoted into senior positions as a Billing Clerk II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Billing Representative. You can explore the career advancement for a Billing Representative below and select your interested title to get hiring information.
If you are interested in becoming a Billing Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Billing Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Billing Representative job description and responsibilities
A billing representative assists with the overall operations of the organization's billing department.
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Billing Representative is responsible for overseeing the billing process for customers or patients.
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They also perform client accounts reconciliation as needed, monitor account receivables, review over dated balance, and notify clients of payment updates to ensure accurate and timely billing.
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Moreover, a medical billing clerk must monitor patient accounts and follow-up on delinquent patient accounts, coordinating with collection agencies as needed.
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Billing representatives may provide counseling, alerting people to their obligations when they accept products and services and offering advice on reducing expenses.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Billing Representative jobs
Many utilities, medical offices, and similar service providers use billing representatives to manage their billing and payment systems.
03/07/2022: New Suffolk, NY
Some employers are satisfied with a high school diploma and prior billing and collections experience.
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Billing specialists can earn certifications to gain more practical knowledge of their daily responsibilities, test their professional skills and further advance their career.
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Billing specialists spend a lot of time seated behind a desk using office equipment such as computers, printers, fax machines, and office telephones.
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Billing specialists have a wide variety of relevant certifications to choose from.
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Step 3: View the best colleges and universities for Billing Representative.
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