The position of a Transportation Dispatcher is of great significance to Valley Wide Cooperative. Transportation Dispatcher coordinate, organize and assign freight movements according to customer requests with complete compliance to DOT regulations and company rules. A person in this position maintains operational performance with the utmost concentration and dedication and must be well versed in the standard operating procedures of the company.

Job Summary:

These are the basic requirements of the position and must be performed competently.

• Schedule drivers and assign routes to maximize efficiency, productivity, and customer service.
• Work closely with common carrier vendors to coordinate freight movements during peak season.
• Communicate tactfully and motivate employees.
• Ensure efficient use of manpower and equipment.
• Proactively communicate with customers, regional managers, sales, and location managers to determine transportation needs.
• Organize and prioritize loads depending on customer needs and resource availability.
• Enter assignment data in computer database and notify drivers of assigned work.
• Document, organize and track equipment maintenance needs and schedule equipment as for repair required.
• Ensure complete compliance with D.O.T. regulations.
• Work closely with the location managers, sales staff, drivers, and common carrier partners.
• Effectively communicate customer service and operational issues with the Regional Manager in a timely manner.
• Documents actions by completing forms, documents and required or assigned reports.
• Back-up driver as needed and/or assigned.
• Respect customer property at all times.
• Perform other duties as assigned.

ESSENTIAL JOB QUALIFICATIONS/PREREQUISITES:

• High school graduate or equivalent.
• Working knowledge of tractor trailer trucks and liquid, curtain van, hopper bottom and pneumatic trailers.
• Knowledge of Federal and State Laws (Idaho, Oregon, Utah, and Washington) pertaining to trucking and hazardous material distribution.
• Two years of recent dispatching and/or driver supervision experience.
• Ability to communicate clearly and concisely both verbally and in writing.
• Skill in observing situations analytically and objectively and relaying details accurately.
• Promote and support a culture focused on safety.
• Knowledge of computer systems operations and associated software.
• Maintains positive behaviors, approaches, attitudes, and commitments to interpersonal service regarding customers, visitors, and coworkers.
• Must have ability to determine order of need and task priority based on level of importance.
• Must exhibit a professional and positive image.