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Manage and develop a designated set of key customers to ensure these customers achieve their desired outcomes and have the best in class experience in partnering with Snow. Maximize customer retention and advocacy and drive product adoption and expansion.
Building and maintaining trusted advisor status with customers.
Ensuring customers are evangelist for Snow Software
Driving customer realization of outcomes
Identifying opportunities for growth.
Collaborating with internal teams.
Predictability and risk management
Developing and implementing customer outcome plans
Proven track record as Customer Success Manager, Technical / Account Manager or Senior Consultant / Presales Engineer
Snow’s mission is to provide complete insight and manageability across all technology. We ensure the trillions spent on all forms of technology drives maximum value. Today, more than 3,000 organizations around the world rely on Snow's platform to provide visibility, optimize usage and spend, minimize risk and enhance services. Every team member, from leadership to the front lines, is committed to helping our customers thrive in an era of digital transformation.
All your information will be kept confidential according to EEO guidelines.
This is a Hybrid position, we do expect employees come to the office (Bracknell) at least 2 days a week.
#LI-DA1
#LI-Hybrid
Full Time
IT Outsourcing & Consulting
$97k-140k (estimate)
01/24/2024
05/17/2024
snowsoftware.com
AUSTIN, TX
100 - 200
1997
VISHAL RAO
$10M - $50M
IT Outsourcing & Consulting
Snow Software is changing the way organizations understand and manage their technology consumption. Our technology intelligence platform provides comprehensive visibility and contextual insight across software, SaaS, hardware and cloud. With Snow, IT leaders can effectively optimize resources, enhance performance and enable operational agility in a hybrid world.