Digital Strategy Consultant - Level 2

Helium SEO is hiring an experienced Account Manager to lead digital marketing projects for our valued clients. Based in our vibrant Cincinnati office, this role offers a hybrid work model with WFH options on Tuesdays and Thursdays. Top candidates within a 1-3 hour radius may be considered for a primarily remote position.

As an Account Manager, you will bring your professionalism, enthusiasm, and top-notch communication abilities to foster strong B2B client relationships. Your mission will be to deliver exceptional customer service, effectively manage projects, and achieve outstanding results for your assigned accounts.

Role expectations include:

• Nurture and grow relationships with assigned client accounts
• Serve as the primary point of contact for clients, providing strategic guidance on their digital marketing efforts
• Analyze and translate complex data into actionable insights for clients
• Proactively plan and execute client campaigns, leveraging internal and external resources for optimal performance
• Ensure an exceptional end-to-end client experience
• Prepare and present professional, detailed monthly reports
• Lead regular client meetings and status calls
• Collaborate closely with our SEO, SEM, & CRO engineering teams, facilitating direct communication when needed
• Identify and pursue opportunities for account growth and renewal

Required Skills

• 4 years of experience in digital marketing account management
• Proven ability to develop and execute successful digital marketing strategies
• Strong background in managing B2B client relationships and driving account success
• Exceptional organizational skills with a keen eye for detail
• Confident, engaging communication style
• Grace under pressure and ability to effectively address client concerns
• Results-driven approach with a positive, high-energy attitude
• Passion for digital marketing trends and innovations
• Ability to thrive in both autonomous and collaborative work environments
• Working knowledge of WordPress, basic HTML, and digital marketing platforms (e.g., Ahrefs, Moz, SEMRush, Google Analytics, Google Ads)
• Relevant industry certifications a plus

Expectations

The perfect fit will embody our core values:

• Extraordinary Service
• Responsive Communication
• Proactive Problem Solving
• Under-promise and Over-deliver
• Achieve the North Star

You recognize that personal and professional growth is a continuous process. You approach every task with dedication and intensity, always striving to be more efficient. You face challenges head-on, taking ownership, asking for help, and prioritizing the team's success.

Why Helium SEO?

• Competitive compensation with performance incentives
• Comprehensive benefits package (90% coverage for health, dental, vision, life)
• 401(k) with employer match
• Unlimited paid time off and family leave
• Engaging, collaborative workplace
• Laid-back dress code
• Pet-friendly office

Ready to take the next step in your digital marketing career? Join our tight-knit team and make a real impact for our clients. Apply today!