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Who are we?
Qgiv exists to help people fulfill their passion to make a difference. Founded in 2007, Qgiv now provides thoughtfully-designed, user-friendly fundraising software to more than 6,500 nonprofits in the US and Canada. Nonprofits such as Habitat for Humanity, Big Brothers Big Sisters, Junior Achievement, Humane Societies, and more use Qgiv’s online fundraising tools to delight donors and raise funds for their missions.
We’re guided by our core values: empathy, introspection, honesty integrity, persistence, openness, respect, and passion. We work hard to meet deadlines and goals, but we also take time to celebrate and have fun! We strive to create a workplace culture in which individuals can be their authentic selves while working towards our company mission. We don’t search for perfect candidates; we look for candidates that are invested in helping us improve while also improving themselves.
About the Role:
We pride ourselves on building a quality product and helping our clients get the most out of it. As the Customer Marketing Intern, you’ll assist with creating customer education materials, retention and upsell promotions, and advocacy campaigns. To be successful in this role, you’ll need an unwavering passion for continuous learning and product knowledge.
Qgiv is a fast-growing SaaS-based technology company with a history of delivering innovative solutions that empower nonprofit organizations and their fundraising programs. Qgiv employees are active learners and collaborators, motivated by the work our customers do and the impact they make on the world.
The ideal candidate for this role has a willingness to learn, is comfortable working in a fast-paced environment, and isn’t afraid to ask questions. They can take complex technical concepts and write/speak about them in an easy-to-understand and engaging way!
Collaborating with members across all teams, you’ll work closely with the Customer Marketing Manager and Customer Experience team to learn how customers think, what their pain points are, and when to position Qgiv to help by working on a variety of customer marketing initiatives. You’ll also work closely with the Sr. Customer Education Coordinator to create product documentation, assist with tutorial videos, and complete various tasks to keep the Help Desk and User Community up to date.
Substantial Department Goals
Obstacles
External Obstacles:
Internal Obstacles:
Actions
Experience and Preferred Qualifications
What’s in it for you?
Qgiv is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status..
Full Time
IT Outsourcing & Consulting
05/13/2024
07/11/2024
qgiv.com
LAKELAND, FL
50 - 100
2007
Private
PETER R RUDDEN
$5M - $10M
IT Outsourcing & Consulting
Qgiv is an online fundraising platform that offers donor interaction and engagement solutions for nonprofits and tax-exempt organizations.
The job skills required for Customer Marketing Specialist include Salesforce, Verbal Communication, Integrity, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Marketing Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Marketing Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Marketing Specialist positions, which can be used as a reference in future career path planning. As a Customer Marketing Specialist, it can be promoted into senior positions as a Marketing Analyst IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Marketing Specialist. You can explore the career advancement for a Customer Marketing Specialist below and select your interested title to get hiring information.