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Join the Fairfield Inn & Suites by Marriott Statesville, a Strand Hospitality managed hotel!
We offer many competitive benefits for our valued employees!
Full time Strand Hospitality associates have the option to enroll in Aetna medical, dental, and vision plans. They also have paid time off.
Everyone (including part time associates) can join a 401(k) Fidelity plan with a company match of up to 4% of the employee annual income. Associates also receive a life insurance policy, as well as discounts in hotels located worldwide, theme parks, Broadway shows, and much more!
Job Summary
The Guest Service Supervisor is responsible for managing and enhancing the overall customer experience at the hotel, ensuring that all guest needs are met. The person in this position provides superior customer service and displays exemplary performance for the staff to follow, and any other duties as assigned or required.
Duties and Responsibilities
The Guest Service Supervisor's responsibilities include, but are not limited to:
Requirements
Strand Core Values
All associates are expected to embody the values listed below with everyone they encounter and to support the company mission to Develop Prosperous, Lasting Relationships.
RESPECTFUL
ADAPTIVE
SERVICE
ACCOUNTABLE
UNIFIED
DEDICATED
Guest Service Supervisor Core Competencies
Work Environment
It is the policy of Strand Hospitality Services not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.
This is not an employment contract.
Full Time
$35k-49k (estimate)
05/11/2024
07/09/2024
strandhospitality.com
Myrtle Beach, SC
100 - 200