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Collaborative people. Progressive builders.
Consistently recognized as a best workplace, and for our commitment to safety, sustainability, and community partnerships, BNBuilders hires the very best in the construction industry and strives to create an environment that encourages innovation, responsibility, and client satisfaction. If you are looking to be a part of an open, supportive team and receive exciting challenges that promote personal and professional growth, look no further than BNBuilders!
JOB SUMMARY:
The Service Manager leads the service department to manage customer interactions. Primary duties include managing and coordinating service and warranty projects, working with other members of the service team, developing and implementing service procedures, and maintaining customer relationships. This position reports to the Special Projects Group Project Executive.
SALARY RANGE: $120,000 - $180,000 annually (companywide)
BENEFITS:
JOB RESPONSIBILITIES:
QUALIFICATIONS:
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, the employee is frequently required to sit, communicate, reach and manipulate objects, tools or controls. The position requires mobility. Duties involve moving materials weighing up to 10 pounds on a regular basis and up to 25 pounds on an occasional basis. Manual dexterity and coordination are required over 50% of the work period while operating equipment such as computer keyboard, mouse, calculator and similar machines.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
BNB believes in collaboration, team-building, and a strong supervisor/employee relationship. To accomplish this, the duties of this role are not performed in a remote capacity, and we expect that all employees will complete work in an office/job site setting.
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Our Commitment to Diversity and Inclusion
At BNB, diversity, equity, and inclusion are the driving forces in which our culture is built. We recognize that our unique and vast differences bring a richness to our lives and work environment. This fosters stronger and more meaningful relationships within our company and the communities in which we serve. Our mission is to strive to provide an environment that is respectful, safe, fair, and inclusive, so that we can be stronger, wiser, and better together.
Note: BNBuilders retains the discretion to add to or change the duties of this position at any time.
Full Time
Building Construction
$98k-126k (estimate)
04/24/2024
06/22/2024
bnbuilders.com
SEATTLE, WA
100 - 200
2000
Private
BRAD BASTIAN
$200M - $500M
Building Construction
BNBuilders provides general contractor services for education, biotechnology, healthcare and retail sectors.
The job skills required for Service Manager include Scheduling, Customer Relationship, Communication Skills, Collaboration, Innovation, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Manager job description and responsibilities
A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.
02/28/2022: Frankfort, KY
The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.
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The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.
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Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.
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Responsible for understanding each customer's expectations and delivering services as needed.
02/15/2022: Abilene, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Manager jobs
Employers require that a viable candidate for a service manager position possess excellent computer skills.
01/13/2022: Middlesex, NJ
A few years of experience from a service oriented role, preferably with focus on customer experience and account management.
01/25/2022: Atlanta, GA
Experienced leader with proven record providing exceptional customer service operations.
01/21/2022: Grand Rapids, MI
Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.
01/27/2022: Pittsburgh, PA
The service manager must also be able to work under stress besides handle stress.
12/20/2021: Pittsburgh, PA
Step 3: View the best colleges and universities for Service Manager.