Magnit is the future of work. Serving hundreds of the worlds most recognizable brands for the past 30 years, Magnit offers the industrys first holistic platform for the modern workforce. Magnit's integrated workforce management (IWM) platform supported by data, software, intelligence, and best-in-class services team is key to our clients success. It can adapt quickly to regional or industry economic shifts, and provides the speed, scale, flexibility, transparency, and expertise required to meet an organizations contingent workforce management, talent strategy and broader organization goals. At Magnit, youll work with passionate colleagues who collaborate and deliver meaningful results that positively transform the largest companies around the globe.About the RoleWe have an immediate open position for a CSC supporting a new client. This role is onsite working in St. Louis, Missouri 4 days per week.Client Services Consultant (CSC) is responsible for the efficient delivery of Magnits services to our clients. Located on-site, this position will work closely with vendors, client hiring managers, and cross-functional teams.What You Will DoCSC is responsible for the day-to-day delivery of Magnits products/servicesThe CSC must maintain quality client service and day to day site operations, with a primary focus on meeting contractual deliverables as outlined in the Scope of WorkDepending on the size of the team, the CSC scope of responsibilities may be limited to one product (payroll, compliance or staffing desk) or may span over multiple product linesMaintain an updated SOP Standard Operating Procedures for day-to-day procedures so that operations functions efficientlyImplement new processes or enhance current processes to strengthen efficienciesEnsure required screenings and pre-employment checks take place in line with client requirements, conduct orientation for all new workers; maintain accurate and complete VMS recordsHandle critical Employee Relations issues, requesting support and guidance as requiredResolve and follow-through, in a timely manner, all issues related to the workerEscalate to the OM/PM any serious issues that may jeopardize Magnits position with the client or staffing supplier, or issues that require the involvement of senior Magnit resources.Facilitate the fulfillment of temporary requisitions through VMS and efficiently manage the relationship/interaction of staffing desk suppliers and managersProactively meet with hiring managers to qualify requisitions and convey relevant information to approved suppliers to empower them for successResolve and follow- through, in a timely manner, all issues related to the worker, manager and staffing agencyWhat You Will Need A customer-oriented, self-motivated critical thinker with a Can-Do attitude!3 years of experience working in a relevant area such as staffing industry operations, HR/recruiting, MSP or customer service is preferredStrong communication skills with the ability to connect effectively across all layers of the organizationCompensation Package Salary range is $55,000-$70,000 USD annually Salary/ Hourly rate is based on experience, skills, and geographical location.What Magnit will Offer YouAt Magnit,youll be joining an innovative, high-growth environment and can quickly make an impact to help transform the largest companies in the world. You will work with passionate colleagues who collaborate and deliver. Magnit offers all employees the opportunity for growth and development, and we want individuals to fulfill their potential and blaze their own trails!Magnit will offer you a competitive benefits package, including unlimited PTO, medical,dental, and vision coverage, retirement planning, as well as discounts and perks for tickets, travel, merchandise and more! Magnit encourages employees to participate in giving back, and we will match employee contributions to favorite charities and support corporate volunteering hours to make a difference in your community!If this role isnt for youStay in touch, we will let you know when we have new positions on the team. To see a complete list of our open career opportunities please visithttps://magnitglobal.com/us/en/company/careers.htmlTo do our best work we need different viewpoints. Therefore,we celebrate diversity and embrace inclusion.As an equal opportunity employer, we are dedicated to building a team that represents a variety of backgrounds, perspectives, and skills. We strive to ensure that we maintain a positive and enriching work environment for all.#J-18808-Ljbffr
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