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WEC Energy Group is one of the nation's largest electric generation and distribution and natural gas delivery holding companies, with the operational expertise and financial resources to serve the Midwest's energy needs safely, reliably and responsibly.
Our subsidiaries focus on reliable service, customer satisfaction and shareholder value. Together, we provide energy services to more than 4.5 million customers in Wisconsin, Illinois, Michigan and Minnesota. Our combined assets allow operating efficiencies across 70,600 miles of electric distribution lines, 50,700 miles of natural gas distribution and transmission lines, and 7,100 megawatts of reliable power plant capacity.
Our family of companies is committed to delivering world-class reliability and the very best customer care anywhere. Customers are the heart of our business, and we work every day to help grow and support communities where we provide vital energy services. As a Fortune 500 company, we value and develop our employees who are making a difference in a mission that matters.
We Energies, a subsidiary of WEC Energy Group, is seeking IT Service Desk Representative's at our Milwaukee Public Service Building Location. This vacancy is 1st shift Monday - Friday (Work times will vary between6:30am - 5:30pm, M-F.) Job SummaryThe principal duties of the IT Service Desk Representative include ;coordinating, documenting, assessing issue symptoms, troubleshooting, and resolving or escalating first tier issues with hardware, software, and user service requests. The occupation also provides and maintains documentation of related information for those issues and requests.
Job ResponsibilitiesApplicant must have a minimum of two years of post-secondary education including 15 credits of college coursework in computer science
OR
A related technology discipline from an accredited institution.
Full Time
$53k-65k (estimate)
05/14/2024
05/30/2024
wecenergygroup.com
GREEN BAY, WI
3,000 - 7,500
2015
Public
DON CONNER
$5B - $10B
Utilities
WEC Energy provides electricity generation and natural gas delivery services for residential, commercial and industrial sectors.
The following is the career advancement route for IT Service Desk Representative positions, which can be used as a reference in future career path planning. As an IT Service Desk Representative, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Service Desk Representative. You can explore the career advancement for an IT Service Desk Representative below and select your interested title to get hiring information.