Company Info
BidFTA is a rapidly growing online auction marketplace. Established in 2006, we have over 30 auction pick-up centers nationwide and a growing bidder base of more than 450k. BidFTA has partnered with the largest and most recognized retailers to provide creative and cost-saving liquidation solutions on their overstock, customer returns, discontinued products, and refurbished goods. As a result of these strong partnerships, we can provide our customers with an exciting, fun, and cost-saving way to bid and buy the products they love and need at up to 90% off of retail prices!
BidFTA is looking to hire an Assistant Store Supervisor with at least 1 year of retail, restaurant, or other (in-person) customer service experience. We are looking for someone who enjoys and has experience managing a team but also working with customers. We're a fast-paced, but casual work environment that's moving into a new growth stage and needs people who are excited and passionate about the work they do and the team they are part of. Being an assistant store manager is a great way to get experience in helping to manage a team; you'll be helping to run a small business with guidance and support from the leadership team and your Store Manager.
The Assistant Store Supervisor reports directly to the Store Manager. The Assistant Store Supervisor is responsible for assisting the Store Manager in the daily store operations. This role requires a willingness to be hands-on with the day-to-day operations but also assist in driving the overall company strategy. You'll need to help build and maintain relationships with managers, hourly employees, carrier partners, vendors, and various departments in the company. Most importantly, you'll need to provide exceptional customer service. Successful assistant store managers are highly motivated to drive improvements every single day and are willing to work as a strong team with both the store manager and the other store associates.
Responsibilities

• Assist in maintaining a safe, neat, clean, and orderly facility.
• Assist in hiring, training, developing, coaching, and motivating employees.
• Efficiently use our operating systems and processes.

Requirements

• Excellent verbal communication, and the ability to convey important information clearly and effectively
• Strong leadership and initiative
• Excellent delegator and mediator
• People person, able to provide excellent customer service
• Quick decision-making and problem-solving abilities
• Excellent time management
• Responsible, goal-oriented, and organized
• Strong attention to detail and ability to multitask
• Confident, proactive, and willing to take on workplace challenges
• Great listening skills and ability to take direction from individuals in higher-level positions