Job Overview:

To review, analyze, and report on Federal’s risk, quality, service, and controls, to improve operational efficiency and effectiveness, mitigate risk and remediate operational and regulatory vulnerabilities. Conduct risk assessments to ensure compliance with federal and state regulatory requirements, industry standards, and Navy Federal operating procedures. Maintain and update Operational Risk procedural manuals, job aides, and tools. Develop standard risk assessment scopes and conduct re- scoping of already established reviews to ensure validity. Perform analyses to determine the root cause of process gaps. Assign corrective action target dates and ensure timely control implementation. Monitor corrective action target dates to ensure prompt
remediation and control implementation to comply with regulatory government agencies’ requirements. Maintain data in the compliance monitoring platform to ensure adherence with regulatory government agencies requirements.

Responsibilities

• Plan the research for and development of specialized risk assessment scopes – Basic/Routine
• Collaborate with management and personnel to optimize risk assessment scope development – Moderate impact
• Identify potential business risks, operational and regulatory process deficiencies and improvement opportunities – Moderately Complex/Varied
• Gather and synthesize data; present conclusions and offer risk mitigation, remediation and process improvement solutions to management – Moderate impact
• Lead/conduct and provide expertise with the administration of specialized risk assessment and testing lifecycles of business activities, processes, policies and procedures for operational effectiveness and compliance with regulatory requirements, federal and state laws, and Federal‘s quality control standards, policies and procedures – Basic/Routine
• Make recommendations for additional controls and corrective action to improve the efficiency and effectiveness of operations and risk mitigation processes – Moderate impact
• Prepare and present to management and/or affected business unit summaries, operational and regulatory risk assessment reports, trending, and remedial or mitigation solutions – Basic/Routine
• Maintain effective communication with other business units and support teams to remediate errors and assist with implementation of corrective actions related to non-compliance with policies and procedures – Moderate impact
• Analyze Internal and External Audit reports and recommend enhancements to the risk assessment process – Moderate impact
• Partner and maintain effective working relationships with management to evaluate the progress of risk assessments and key issues raised during the review process and to facilitate the overall improvement of internal control structures – Moderate impact
• Research escalated issues; determine or collaborate with team on the resolution – Moderate latitude
• Serves as coach/mentor to lower level staff – Basic
• Maintain clear and organized risk assessment documentation including data, scope, status, results, reports, corrective actions, and completion date – Considerable impact
• Identify training opportunities and assist in the development of lower level staff – Basic
• Develop and help administer optimal data testing and sampling strategies to ensure the most effective risk detection, analyses and control solutions – Moderate impact

Qualifications

• Bachelor’s Degree in Business Administration, Auditing, or related field or equivalent combination of training, education and experience
• Working knowledge and understanding of risk-based auditing techniques and methodologies
• Working knowledge of applicable federal and state regulations, company policies, and industry best practices
• Effective project management skills
• Working knowledge of operational and regulatory risk controls concepts and practices
• Proven ability to plan, organize and effectively execute risk mitigation and process improvement initiatives
• Effective organizational, planning and time management skills
• Effective research and analytical skills
• Effective communication and negotiation skills
• Effective skill maintaining accuracy with attention to detail and meeting deadlines
• Working knowledge of products, services, processes, requirements, and systems related to the business unit
• Ability to comprehend, analyze, interpret, communicate and apply government and financial industry regulations related principles and practices, and company instructions, procedures and policies
• Ability to work independently and in a team environment
• Effective communication with ability to exercise good judgement and tact in dealing with Navy Federal senior management
• Effective skill at working with and communicating with all with all levels of employees and management within and outside the organization
• Exposure to collaborating across organizational boundaries and building partnerships across various functions
• Advanced customer service focus and relationship management skills
• Experience in managing multiple priorities independently and/or in a team environment to achieve goals
• Effective skill using innovative thinking to solve problems and facilitate the decision-making process
• Effective word processing and spreadsheet software skills
• Effective presentation software skills
• Desired – Working knowledge of operational and regulatory risk controls, concepts and practices
• Desired – Master’s Degree in related field or equivalent combination of training, education and experience
• Desired – NCCO, CRCM, or other applicable compliance certification
• Desired – Working knowledge of Federal’s functions, philosophy, operations and organizational objectives
• Desired – Working knowledge of state and Federal laws; industry regulations, principles, and practices; and company policies that govern the business unit’s products/services

Job Types: Full-time, Contract

Pay: $90,386.48 - $108,852.53 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Risk management: 5 years (Required)
• Data analysis skills: 5 years (Required)

Ability to Commute:

• Vienna, VA 22182 (Required)

Work Location: In person