Job Description
Outside Sales Representative Trainee
Orlando, FL
salary range: $55,000 - $65,000
Trulite is HIRING!We are looking for an Outside Sales Representative Trainee to be based at our Orlando, FL location.
The Outside Sales Representative is responsible for securing new business, managing existing sales business, and drive sales to meet manufacturing capacity.
WHO YOU ARE:
If you are bold, enjoy a challenge and always looking to innovate, you will feel right at home at Trulite Glass and Aluminum Solutions . Our Company is one of North America's largest architectural glass aluminum fabricators and distributors, with over 30 locations nationwide. We realize our strength is in our collaboration with like-minded and talented people - from designers and engineers to project managers, sales representatives and beyond.
WHAT YOU WILL BE DOING:
The Outside Sales Representative Trainee identifies and generates potential sales leads. You will initiate and/or implement corrective action for complex customers and issues as needed in order to ensure that an excellent standard of service and a high level of customer satisfaction is maintained. The incumbent will plan and develop specific target markets and groups and develop the service "package" in conjunction with the project manager, territory account managers, and data entry clerk. The person filling this position must be adaptable to an ever-changing business environment as departmental need changes and must demonstrate general business knowledge, an ability to develop customer relationships and a high level of confidentiality.

• Proactively reignites customer relationships and generates sales leads.
• Answers customer's technical questions regarding products and services.
• Receives, processes and verifies the accuracy of orders from customers utilizing the company's internal CRM/Axapta mainframe system and customer purchase orders.
• Initiates required action for response to customer service requests for order changes, including the maintenance of order/customer information files and communicates changes to the appropriate departments.
• Assists in validating entered orders and ensures that the correct codes are being applied prior to final confirmation.
• Collaborates with the scheduling/production department to make sure that the requested order(s) meet the customer's expectations.
• Handles or refers complaints of product or service failure to the appropriate department for investigation.
• Prepares price quotations on items not contained in price book and prepares quotations.
• Works with the organization's other branch/regional locations to resolve problems, facilitates solutions and enhance the customer service offerings.
• Modifies quote status once order has been placed to ensure visibility and uniformity amongst sales team.
• Supports and participates in the organization's continuous improvement program and product training courses.
• Performs other related duties and provide back-up support to other group members as assigned by management.

SKILLS YOU BRING:

• Bachelor's Degree required.
• 1-3 years working in a customer-facing role, preferably in Sales or Customer Service.
• Must be able to multi-task, be organized, efficient, and accurate.
• Must have excellent communication (written and oral), interpersonal, conflict management, and time management skills.
• Experienced user of Microsoft Office suite.
• Listening skills and data collection with attention to detail are essential.
• Ability to calculate discounts, interest, commissions, factions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
• Must pass criminal background check.

WHY TRULITE:
Trulite offers the most comprehensive benefit coverage in the industry. We give our employees immediate access to health, dental, vision and life insurance benefits , as well as provide short/long-term disability coverage to protect you financially if injured on the job.
We are pleased to offer a comprehensive wellness initiative that includes access to a progressive financial training program.
Stay with us for a year and your 401k employer match is 100% vested and immediately becomes part of your ever improving financial plan. This is also true for those who select and contribute to their Health Savings Account . We match on both employee and family coverage to help cover out-of-pocket expenses and if unused continues to grow until needed. The employer match for your HAS, if you choose to participate, is also vested immediately at 100% improving your financial health.
Trulite bears most of the cost of your benefits. We structured these benefits because we care not only about your physical well-being but your financial health and welfare too. Let us show you why Trulite values you as an employee and how we will help you achieve financial independence.
We are an Equal Opportunity Employer. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and other characteristics that make our employees unique.
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