1 Country Inn And Suites Job
Country Inn And Suites is Hiring a Hotel Front Desk Clerk - Part Time 2nd Shift Near Charlotte, NC
We are seeking a dynamic Front Desk Agent to join our team at the Country Inn & Suites Charlotte University. The position will require good customer service skills and a great attitude! Currently, we are looking for 2 days a week from 3pm-11pm, with the possibility of more hours as needs increase or schedules change. Customer service must be at an all time high. Choice Advantage and Choice Hotels experience is a plus, but not required.
Hotel Front Desk Agent responsibilities include:
- GREAT ATTITUDE IS A MUST!
- Performing all check-in and check-out tasks
- Managing online and phone reservations
- Informing customers about payment methods and verifying their credit card data
- Greets, registers, and assigns rooms to guests. Issues room key and gives directions.
- Sorts incoming mail and faxes for guests
- Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment and travel directions.
- Keeps records of room availability and guests' accounts
- Computes bill, collects payment, and makes change for guests
- Makes, confirms, and cancels reservations
- Posts charges such as laundry, faxes, copies to guest room ledger
- Must be knowledgeable of all in-house services and be able to assist customers when questioned.
- Room directions along with hotel outlets along with hours of operation must be explained to all customers.
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Keeping front desk clean and orderly
- Maintain updated records of bookings and payments
Job Type: Part-time
Pay: $12.00 - $13.00 per hour
Expected hours: No less than 16 per week
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
Work setting:
- In-person
Education:
- High school or equivalent (Preferred)
Experience:
- Hospitality: 1 year (Preferred)
Work Location: In person
Job Summary
Part Time
Accommodations
$27k-36k (estimate)
05/09/2024
09/04/2024
radissonhotelgroup.com
HIRAM, GA
15,000 - 50,000
2016
FAHAR ZAFRAS
$1B - $3B
Accommodations
Related Companies
The job skills required for Hotel Front Desk Clerk - Part Time 2nd Shift include Customer Service, Housekeeping, Credit Card, Laundry, Payment Method, etc. Having related job skills and expertise will give you an advantage when applying to be a Hotel Front Desk Clerk - Part Time 2nd Shift. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Hotel Front Desk Clerk - Part Time 2nd Shift. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Hotel Front Desk Clerk - Part Time 2nd Shift positions, which can be used as a reference in future career path planning. As a Hotel Front Desk Clerk - Part Time 2nd Shift, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Hotel Front Desk Clerk - Part Time 2nd Shift. You can explore the career advancement for a Hotel Front Desk Clerk - Part Time 2nd Shift below and select your interested title to get hiring information.
If you are interested in becoming a Hotel Front Desk Clerk, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Hotel Front Desk Clerk for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Hotel Front Desk Clerk job description and responsibilities
Assigning guests to their rooms and distributing hotel room keys.
03/25/2022: Appleton, WI
Hotel Front Desk Clerk provide customer service to guests at the establishments front desk.
04/02/2022: Stamford, CT
They are ready to greet with a smile and offer necessary assistance to hotel guests.
04/18/2022: Atlanta, GA
To stand and move throughout the front office and continuously perform essential job functions.
02/02/2022: Alamogordo, NM
Hotel front desk employees are responsible for making sure each guest has a pleasant experience at a hotel.
04/08/2022: Santa Fe, NM
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Hotel Front Desk Clerk jobs
That will depend on their qualifications, experience, and willingness to learn more and, to a great extent, on the management policies of the hotel.
01/28/2022: Atlantic City, NJ
While front desk employees are not salespeople, they should be able to promote specific hotel services and offer suggestions.
03/01/2022: Seattle, WA
The range of a Hotel Front Desk Clerk’s duties will vary depending on the size of the establishment.
02/02/2022: Bradenton, FL
Because a front desk worker has to multitask and serve many guests at once, a good employee must keep calm under pressure.
03/07/2022: Bridgeport, CT
Employers look for front desk skills on candidate to help them decide whether a candidate has the right qualifications to support the daily operations of their business.
04/12/2022: Green Bay, WI
Step 3: View the best colleges and universities for Hotel Front Desk Clerk.
Similar Jobs
Popular Articles
