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Protection Matters LLC
Lynnwood, WA | Part Time
$38k-48k (estimate)
1 Month Ago
Protection Matters LLC
Lynnwood, WA | Part Time
$38k-48k (estimate)
1 Month Ago
Protection Matters LLC
Lynnwood, WA | Part Time
$38k-48k (estimate)
1 Month Ago
Bilingual Customer Service Representative
$38k-48k (estimate)
Part Time 1 Month Ago
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Protection Matters LLC is Hiring a Bilingual Customer Service Representative Near Lynnwood, WA

Are you a positive and enthusiastic individual with a passion for providing exceptional customer service? Our fast-growing insurance agency is looking for a Bilingual cusotmer service representative to join our team. In this role, you will be responsible for delivering outstanding customer service to our clients, and contributing to the smooth running of our busy office.
Responsibilities:
  • Answering customer inquiries via phone, email, and in-person communication.
  • Assisting clients with their insurance needs, including policy changes, claims, and billing concerns.
  • Maintaining accurate customer records and documentation.
  • Responding to customer complaints or issues and working to resolve them in a timely and efficient manner.
  • Educating customers about their insurance coverage options and answering any questions they may have.
  • Collaborating with other team members, such as underwriters and claims adjusters, to provide comprehensive support to clients.
  • Handling multiple tasks simultaneously while maintaining a positive attitude and professional demeanor.
  • Keeping up-to-date with industry trends and changes in insurance regulations.
  • Assisting with administrative tasks as needed.
Requirements:
  • Fluent in both English and Spanish.
  • Excellent verbal and written communication skills.
  • Strong customer service orientation and interpersonal skills.
  • Ability to multitask and work in a fast-paced environment.
  • Experience in customer service or related field preferred.
  • High school diploma or equivalent.
  • Proficient in Microsoft Office products.
At our agency, we foster a positive and enjoyable work environment that values the contributions of each team member. We offer flexible scheduling to accommodate those with busy or varying schedules.
This is a part-time position offering a competitive salary of $20 per hour. The successful candidate will have the opportunity to work in a dynamic and supportive work environment, with opportunities for growth and advancement within the insurance industry.
If you are a motivated and self-driven individual with a passion for delivering exceptional customer service, please submit your resume for consideration. We look forward to hearing from you! Note: This position requires the ability to work in our office, which is located in Lynnwood, WA.

Job Summary

JOB TYPE

Part Time

SALARY

$38k-48k (estimate)

POST DATE

04/13/2023

EXPIRATION DATE

06/13/2024

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Protection Matters LLC
Part Time
$52k-66k (estimate)
1 Month Ago

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The following is the career advancement route for Bilingual Customer Service Representative positions, which can be used as a reference in future career path planning. As a Bilingual Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Bilingual Customer Service Representative. You can explore the career advancement for a Bilingual Customer Service Representative below and select your interested title to get hiring information.

If you are interested in becoming a Bilingual Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Bilingual Customer Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Bilingual Customer Service Representative job description and responsibilities

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A representative needs to build rapport with customers to secure sales or create a substantial client base.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Bilingual Customer Service Representative jobs

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Step 3: View the best colleges and universities for Bilingual Customer Service Representative.

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