Duties:

• Answers the telephone and transfers calls as well as directs visitors, staff and employees as needed.
• Processes resident liability and social security payments and provides receipts as needed.
• Schedules beauty shop appointments as requested by residents, family members and/or staff. Coordinates payment and billing for beauty shop services on a weekly basis.
• Assist residents and/or family members with opening/closing resident safekeeping accounts. Mails quarterly statements of these accounts to appropriate recipients. Problem-solves any banking issues that may arise.
• Inputs daily deposit and withdrawal records, and processes. Assists residents for paying bills as requested.
• Scans and distributes information to pertinent department staff as requested by Administrative staff.
• Responsible for the sale, recordkeeping and receipting of meal tickets.
• Distributes incoming mail and forwards mail to responsible parties as deemed appropriate. Physician mail processed on bi-weekly basis.
• Provides various typing services and other clerical duties as assigned.
• May perform other duties or responsibilities as needed.

Experience:

• High school graduate or equivalent.
• Requires excellent public relations skills and the ability to handle difficult situations such as resident, family or employee complaints. Must communicate effectively with a positive attitude and be able to handle several situations at once with poise and confidence.
• Proficient in the operation of a multi-line telephone console in addition to other office equipment.
• Possess excellent keyboarding, clerical and organizational skills. Ability to type 40 words per minute. Must be familiar with Microsoft Office programs such as Word, Excel, Outlook and PowerPoint.
• Ability to understand and effectively carry out oral and written instructions.
• Ability to understand and comply with federal, state, and facility safety regulations.
• This position requires excellent communication and organizational skills. The ideal candidate will be able to multitask effectively while maintaining a professional demeanor. If you are a motivated individual with strong clerical skills, we encourage you to apply for this position.

Job Type: Part-time

Pay: $14.74 - $18.54 per hour

Expected hours: 24 per week

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person