Job description

We are looking for a skilled Patient Care Representative to join the OHOW team! You will work for a small, team-oriented organization that values patient and staff satisfaction. This is a part-time position with a set schedule of ~20 hours each week.

Core Responsibilities

• Greets and registers patients
• Schedules patient appointments
• Answer, screen, route telephone calls
• Filing and email correspondence
• May perform insurance verification
• Communicates with patients, families, physicians and other healthcare team members about patient care
• Assists in stocking supplies and keeping department clean and orderly

Requirements

• Customer/patient service experience
• Computer skills
• Ability to multi-task
• Education

*High School Diploma or GED required *

Location

This position is located at the Orthopaedic Hospital of Wisconsin (OHOW). OHOW was established in 2001 as a joint venture between a group of orthopedic surgeons and Ascension Wisconsin.

OHOW focuses solely on the full-service treatment of orthopedic injuries and conditions. We provide surgery, inpatient overnight stays, laboratory services, diagnostic imaging and rehabilitation services. These services are accomplished in our patient-centric 30-bed, 10-Operating Room orthopedic specialty hospital.

OHOW is recognized nationally as a top rated hospital. We have been honored with the Milwaukee Journal Sentinel’s 100 Top Workplaces award, Modern Healthcare’s Best Places to Work awkward, the Woman's Choice Award Top 100 Hospitals in the Country award, and the Press Ganey Excellence in Patient Satisfaction award, amongst others.

OHOW operates under our Three Critical Success Factors: Quality, Patient Satisfaction, and Staff Satisfaction. We strive to make OHOW a place where people want to work, and they love what they do, which translates to better care for our patients.

For more information on OHOW, visit our website: https://www.ohow.com/

Equal Employment Opportunity Employer

Ascension Wisconsin is an equal opportunity employer (EEO) and affords equal opportunity to all associates and applicants without regard to race, color, religion, national origin, gender identity, sexual orientation, age, physical or mental disability, veteran status, genetic data, or other legally protected status.

For further information regarding your EEO rights, click on the following link to the “EEO is the Law” poster:

http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

Job Type: Part-time

Expected hours: No more than 20 per week

Benefits:

• 401(k)
• 401(k) matching
• Paid time off

Physical setting:

• Clinic
• Hospital

Standard shift:

• Day shift

Weekly schedule:

• Monday to Friday

Ability to Relocate:

• Glendale, WI 53212: Relocate before starting work (Required)

Work Location: In person