Building Name: CVMC - 1311 US RTE 302 Location Address: 1311 Barre Montpelier Road, Berlin Vermont Regular Department: CVMC - Express Care Regular Scheduled Special Standard Hours: 16 Shift: Day-8Hr Primary Shift: 8:30 AM - 5:00 PM Weekend Needs: Every Salary Range: Min $16.35 Mid $20.27 Max $24.18 Recruiter: Greg Cary JOB DESCRIPTION: Under the supervision of the Medical Group Practice Manager, the Patient Service Specialist is responsible for providing medical administrative support to the entire patient care team and is responsible for the gathering and processing of appropriate information needed for the billing of all office charges and coordination of care. The Patient Service Specialist will maintain absolute confidentiality of all patient’s records, medical treatment and diagnosis and abide with all policies and procedures of the practice. This position provides support to the entire Medical Group including covering at other practices as needed. The CVMC Medical Group’s expectation is for all employees to remain a positive influence to the office and offer input and suggestions to improve internal processes. EDUCATION: High school diploma or equivalent preferred. College course work in business or medical sciences preferred. Previous exposure to Microsoft Windows such as Outlook and Word are required. Keyboarding skills in excess of 50 WPM are essential. Must be able to operate standard office equipment such as a fax machine, copier and scanner. Must possess competent writing and editing skills, including sound grammar, spelling, and punctuation along with basic competency in mathematics. The ability to prioritize multiple tasks and work with frequent interruptions is required. Successful applicants will have a customer service orientation and the ability to communicate and listen effectively. EXPERIENCE: 2-4 years in similar office administrative position preferred. Previous medical office experience or completion of a medical terminology course preferred. Previous experience with use of computers required. Demonstrated experience in effective customer service required. UVM Health Network - Central Vermont Medical Center is the largest employer in central Vermont, with over 1700 full and part-time staff. Together, with our network partners, we are investing in our community to keep care local and support jobs that keep our friends and family healthy. The University of Vermont Health Network - Central Vermont Medical Center is an equal opportunity employer. All aspects of employment including the decision to hire, promote, terminate, discipline, transfer, recruit, advertise, compensate, and select for training will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of individual’s sex, gender identity or expression, ancestry, place of birth, HIV status, marital status, age, language, socioeconomic status, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status or obligation for service in the armed forces, or any other characteristic protected by law. EEO is the law.