The Minibar Attendant is responsible for accurately stocking, reporting, itemizing, and cleaning the mini bars in guest rooms. The Minibar Attendant takes inventory and restocks guest room mini bars on a daily basis and processes the guests' charges for the items used.

MAIN DUTIES TO INCLUDE BUT NOT LIMITED TO:

• Maintain the highest level of customer service and display professionalism at all times
• Ensure rotation of all mini-bar products
• Communicate effectively with management about any issues and/or concerns.
• Display appropriate telephone etiquette at all times
• Complete minibar responsibilities when necessary 
• Perform other job-related duties as assigned
• To promote other Firmdale Hotels and restaurants
• Liaise with other departments to make sure the best service is provided to our guest
• To ensure all allergy procedures are followed at all times
• Exceptional upselling techniques

REQUIREMENTS:

• Strong knowledge in food and beverage (wine and champagne knowledge is a plus)
• Must understand how to use POS programs such as Micros
• Must be open to working AM/PM shifts, weekdays, weekends, and holidays
• Has a keen sense of attention to detail within your workspace
• Able to keep track of inventory and ordering
• Manual Handling
• To take personal responsibility for punctuality

EMPLOYEE BENEFITS:

• Paid vacation, sick and personal days 
• Health, dental, vision, and life insurance plans
• Commuter benefits 
• Holiday staff parties and staff appreciation events 
• In-house uniform dry cleaning services 
• Employee meals while on duty
• Departmental and company-wide incentive programs