Position Title:

Busser/Server Assistant

Department:

Dining Services

FLSA:

Non-Exempt

Supervisor:

Dining Room Outlet Manager

Supervises:

N/A

POSITION SUMMARY

Serving residents meals in a professional manner, carrying out the spirit of the “Pinnacle Service” program. Must implement proper food handling and cleaning techniques to ensure optimal infection control. Conduct oneself in a manner which contributes to an environment conducive to the provisions of quality resident services. Responsible for set-up and cleaning of the assigned Dining area while maintaining or exceeding hospitality and service standards. Assist food servers with dining services to residents as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties are normal for this position. This list is not to be construed as exclusive or all inclusive. Other duties may be required and assigned.

· Greeting and seating residents and guests.

· Responsible for serving requested items according to established policies.

· Maintain all side stations and dining areas using the “clean as you go” policy.

· Follow daily and weekly cleaning schedules.

· Practice all safety and loss prevention procedures.

· Maintain or exceed standards of appearance, cleanliness, personal sanitation, and hygiene.

· Attend all in-services as required.

· Perform all other reasonable tasks assigned by your supervisor.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Educational Requirements and Experience:

· High school diploma or equivalent, but not necessary

· Must be able to read and write

· Follow instructions with a positive attitude

· Experience a plus, but not required in certain outlets.

Core Competencies and Characteristics for Success:

· Must be a results-oriented leader and effective communicator with exceptional customer service abilities.

· Must possess strong attention to detail, organizational and follow through skills.

· A desire to personalize service and create memorable experiences daily.

· Ability to take ownership and accountability of concerns and special requests to ensure satisfaction is achieved.

· Professional, polite and respectful attitude to enhance the service experience.

· Uphold the reputation of the community by maintaining a professional image at all times, in all places.

· Foster a positive service environment through constant awareness of others’ needs.

· Embrace and demonstrate behavior consistent with our core values of conducting business daily with integrity, honesty, creativity, humility, excellence and joy.

Knowledge, Skills and Abilities:

· Willingness to work with the elderly in a senior living environment

· Effectively communicate with residents, guests, associates, and supervisors

· Must be able to work on all Holidays and for pre-planned special events

ENVIRONMENTAL ADAPTABILITY

· Works primarily indoors in a climate-controlled setting

· Possible exposure to unpleasant odors

· Possible exposure to chemicals as identified in the MSDS Manual

· Continuous exposure to residents who are ill, confused, irritable and irrational

PHYSICAL REQUIREMENTS

The physical demands described below are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Described below are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Farms at Bailey Station is an equal opportunity employer.

Job Type: Part-time

Pay: From $12.00 per hour

Benefits:

• Referral program

Shift:

• Evening shift

Weekly day range:

• Every weekend
• Monday to Friday

Experience:

• Restaurant experience: 1 year (Preferred)

Work Location: In person