The Admissions Support Clerk is responsible for being the first point-of-contact for the Center for Workforce Development, answering phone and email inquiries, processing all initial registrations, and supporting the maintenance of student records.

TYPICAL DUTIES:

• Front Desk Support
  • Provide daily telephone coverage for CWD’s main phone number
  • Greet and guide all prospective students and visitors
  • Answer initial questions about programs, enrollment, and eligibility.
  • Maintain event and class schedule calendars
  • Monitor general organizational email account for inquiries and respond or forward to appropriate staff
• Admissions & Registration
  • Process all CWD initial registration for Career & Training entrance assessments and High School Equivalency orientations and associated records in student information system.
  • Support admissions teams with accepting payment for career training programs
  • Support maintenance of confidential student paper and digital records in student information database, updating important student information as necessary.
  • Maintain supplies for enrollment process, including welcome folders and other documents
  • Collaborate with staff to process student documentation, including transcripts, referrals, and other student-related communication
  • Collaborate with support services staff to respond to student inquiries about programs, enrollment process and requirements
  • Maintain student information as to maintain compliance with NYSED, and other regulations and maintain privacy and confidentiality
  • Maintain required certifications, including but not limited to TABE
  • Participate in committees and program initiatives

• Other
  • Provide back up support for other office staff when necessary
  • Maintains all safety standards as mandated by the BOCES 2 organization
  • Other duties as determined by the Director of BOCES 2 CWD

Reports directly to the Director of BOCES 2 CWD

Please apply online at: https://monroe2boces.recruitfront.com/Account/Login

Please refer to above Required Application Type to complete before applying.