**All the benefits and perks you need for you and your family:**

Benefits from Day One

Student Loan Repayment Program

Career Development

Whole Person Wellbeing Resources

Mental Health Resources and Support

**Our promise to you:**

Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better.

**Schedule:** Part-Time

**Shift** : Days

**Location:** 7050 Gall Boulevard Zephyrhills, Florida 33541

**The community youll be caring for:** AdventHealth Zephyrhills

First in Florida to earn Advanced Certification for Hip Replacement and Knee Replacement (Joint Commission)

Accredited Chest Pain Center with PCI (Society of Cardiovascular Patient Care)

Life style activities and community growth

Close proximity to many of Floridas finest beaches

Access to arts, culture and music

Premium shopping outlets

**The role youll contribute:**

The Guest Services Concierge is one of the "first faces" at AdventHealth Zephyrhills and greatly contributes to the World Class Experience we are extending to our patients, visitors, leaders, and co-workers. Warmly greets and attends to guest needs. Understands and follows the organization's policies, procedures and security management guest check-in process. The team member is an independent worker, meeting the day-to-day needs of our guests. Participates in the department's performance improvement activities and maintains the flow of communication, and resources for the Guest Services department. Professionally handle stressful situations, while maintaining quality of work and excellent customer service. Review daily schedules and updates/reschedules any conflicts. Helps keep guest services areas clean and attractive, greeting and helping patients and visitors find their way. Keeps guests/patients informed. Familiar with hospital services, people, locations and community in order to provide accurate assistance to guests/patients. Physic

**The value youll bring to the team:**

Act has the designated greeter at for the lobby entrance and provide superb service to every guest.

Build a lasting relationship with vendors that will provide services to our guests.

Facilitate the guest check-in process utilizing security management standard operating procedure to ensure all guests are appropriately identified.

Warmly greets all guests on the premises and provide accurate direction for patients and visitors. Use eye contact and appropriate gestures to show genuine care and concern.

Exemplifies World Class Service by being attentive and responsive to our guest requests and creates an experience that will always be remembered.

Qualifications

**The expertise and experiences youll need to succeed** **:**

High School Diploma or GED

KNOWLEDGE AND EXPERIENCE PREFERRED:

Communicate professionally and effectively in English, both verbally and in writing (preferred)

Ability to speak and read (English/Spanish) (Preferred)

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

**Category:** Patient Experience

**Organization:** AdventHealth Zephyrhills and Dade City

**Schedule:** Part-time

**Shift:** 1 - Day

**Req ID:** 24015331

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.