All the benefits and perks you need for you and your family:

• Benefits from Day One
• Paid Days Off from Day One
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Shift: Monday - Friday

Location: 900 Hope Way Altamonte Springs, FL 32714

The role you’ll contribute:

The Document Management Coordinator is responsible for processing and routing transactions including, but not limited to, the receipt, data entry, scanning and indexing of documents. Document management includes prepping incoming mail, grouping/indexing/profiling and accurately linking all related documents coming into the department by mail, fax or electronic communication using applicable software programs and the Risk Management Information System (RMIS).

The value you’ll bring to the team:

• Prioritizes and preps time sensitive incoming items by scanning and accurately linking all related documents and routing immediately through use of applicable software programs on a daily basis.
• Follow established procedures and escalate transactions to the Regulatory Claims Manager, as necessary, to address customer needs sufficiently.
• Opens departmental mail and preps it for scanning to the share drive.
• Gives priority to time sensitive mail items, i.e., Petitions for Benefits, legal filings and documents by uploading, linking & routing them appropriately and immediately upon receipt.
• Scans prepared mail documents daily by scanning into the share drive for uploading into the RMIS and linking. Mail, after scanning, is stored for 7 days. After 7 days, put documents into the shredding bin.
• Reviews each document image to ensure it was captured to the standards of quality necessary for viewing. If pages are upside down or unreadable, corrects the document by rotating or re-imaging.
• Views each scanned image for pertinent claim information that helps identify the claim and accurately searches for the correct claim in the RMIS.
• Actively monitors the various queues for additional items received that need linking or correction.
• Monitors invoice dashboards to ensure documents have routed properly. Renaming of file name may be necessary to ensure they are in the appropriate dashboard.

The expertise and experiences you’ll need to succeed:

EDUCATION AND EXPERIENCE REQUIRED:

• High School Diploma or Equivalent
• Demonstrated computer skills and the ability to learn and fluidly navigate Origami, Perceptive Content, Adobe Pro and Microsoft Office Suite software programs

EDUCATION AND EXPERIENCE PREFERRED:

• Associates degree in business or equivalent work experience