Occupational Summary:

• Northtown Lexus is currently looking for a part-time receptionist to assist in their daily operations.
• The Receptionist is the front-line representative for the dealership. They greet customers as they enter the showroom and direct them to the appropriate party in accordance with dealership policies and answers basic inquiries. They are also responsible for answering and directing incoming phone calls.

Essential Job Functions:

• Promptly greet showroom customers and determine the nature of their visit.

• Direct customers to the correct department, notify the appropriate salesperson that a customer is waiting, or introduce the customer to a sales person.
• Promptly answer any incoming calls; determine the nature of the call and transfer the caller to the appropriate party.
• Obtain basic demographic information about each customer using the method established by the dealership.
• Answer basic customer inquiries and refer more extensive inquiries to the appropriate person.
• Hand out brochures and other information to customers.
• Enter data into dealership computer system.
• Serve as clerical back-up.

Qualifications:

• Professional personal appearance
• Valid in-state driver’s license.
• Ability to work comfortably with the public
• Ability to effectively communicate customers’ interests, concerns and requests to management and sales personnel.
• Ability to read and comprehend instructions, both verbal and written.
• Excellent oral and written communication skills
• Ability to operate smart phone, tablet and PC.