3 City of Lewisville Jobs
City of Lewisville is Hiring a 911 Public Safety Call Taker (Part-Time) Near Lewisville, TX
- Answers telephone requests for service. Assesses the nature of the request; enters the request into the computer aided dispatch system.
- Operates automated data systems to retrieve information from local, state and federal data centers.
- Maintains logs and records all requests for service as required for assigned area of responsibility.
- Maintains and updates logs and other information such as street index, motor vehicle repossession log, emergency resource files, etc., as required for assigned area of responsibility.
- Monitors building security systems, panic, and fire alarms.
- Request additional resources and mutual aid from other agencies, cities, sources, etc., as needed.
- Performs all other related duties as assigned.
- High School Diploma or GED required.
Experience
- Previous 9-1-1 emergency dispatch experience in a 9-1-1 call center.
- Experience in a position with public contact requiring some type of decision-making and problem solving under stressful and non-stressful conditions required.
- Any combination of related, education, experience, certifications, and licenses that will result in a candidate successfully performing the essential functions of the job is an acceptable substitute for the above specified education and experience requirements.
REQUIRED SKILLS & ABILITIES
Ability to:
- Ability to accept responsibility and account for his/her actions.
- Ability to follow instructions, safety practices and standard operating procedures in performing assigned tasks.
- Ability to be punctual and attend work regularly
- Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.
- Ability to perform work accurately and thoroughly.
- Ability to communicate clearly and concisely, both orally and in writing.
- Ability to learn and comply with Standard Operating Procedures, departmental policies and procedures.
- Ability to communicate effectively with a wide variety of people under stressful conditions.
- Ability to speak clearly and understand telephone transmissions.
- Ability to react quickly, calmly, and with good judgment in emergency situations.
- Ability to coordinate a number of activities at the same time under intense stress.
- Ability to read and interpret color data displays on terminal screens and printouts.
- Ability to work a variety of shifts as assigned, including days, evenings, nights, weekends, and holidays.
Skills
- Skill in use of personal computer including Microsoft Office, Open Office or similar word processing programs, e-mail and the internet.
- Must submit to and pass a pre-employment drug test and hearing test.
- Must complete training requirements for a telecommunicator as required by TCOLE (Sec. 6, Ch. 546, Art. 4413 (29aa), Vernon’s TX Civil Statues) within one year of hire date.
- Must complete Emergency Medical Dispatcher Certification within one year from hire date.
- Must submit to and pass pre-employment testing including CritiCall test.
- Must submit to and pass background checks including fingerprint check, polygraph and psychological examination.
- Must be at least 18 years of age.
- Must be a US Citizen as required by TCOLE.
Job Summary
Part Time
Public Administration
$41k-55k (estimate)
05/18/2024
07/17/2024
cityoflewisville.com
LEWISVILLE, TX
500 - 1,000
1990
Private
DEAN UECKERT
<$5M
Public Administration
Related Companies
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