Patient Experience Coach - USFTGP UMSA Administration

Job Description:

An expert in patient experience and patient and family centered care, this position works in partnership with assigned teams and collaborates with ambulatory based departments, patient relations, directors, and physicians to ensure the organization meets or exceeds the patient experience goals as measured by voluntary surveys as well as the federal and state required patient experience surveys (CGCAHPS).

Qualifications:

Bachelor's - Health/Business

One (1) year of relevant healthcare experience, including project management experience.