Job Summary

Working with minimal guidance and demonstration of an advancing skill level within the Agency and utilizing discretion and independent judgment, is responsible for evaluating insurance needs, and proposing personalized coverage options for members. Utilizes expertise and knowledge to establish, develop, and maintain relationships with internal and external lead sources to enable preparation and presentation of insurance coverage solutions to prospective members while advocating UFCU’s philosophy of protecting member wealth through education and sound, sensible advice.

Essential Functions

• Advise members regarding features, advantages and disadvantages of various insurance products.
• Assess the needs of each insured based upon the collection and analysis of the insured’s financial information e.g. property review, loss review, credit rating and other underwriting criteria as deemed necessary by appointed companies.
• Create proposals and recommend appropriate insurance products based on member needs.
• Sell new business insurance policies to prospective clients while adhering to all underwriting guidelines.
• Service existing portfolio by assisting members with all coverage questions and accurately processing all policy endorsements in a timely manner.
• Provide prompt, courteous service to our existing portfolio by offering policy reviews to members.
• Solve straightforward problems with minimal guidance.
• Effectively handles requests for new and existing business on all personal lines of business.
• Act as a resource for agents with less experience.
• Actively pursue all assigned lead sources to increase quoting opportunities e.g. Consumer Lending list, Mortgage Lending list.
• Develop and foster relationships with assigned referral sources by making location visits and attending various events such as financial center meetings and Select Employer Groups (SEG) events.
• Accompany less experienced Agents in attending assigned networking or marketing events to provide guidance on displaying proper external event presence and etiquette.
• Attend outside training and carrier events as deemed necessary by management.
• Attend state required continuing education and company required meetings for educational purposes.

• Adhere to all company policies, procedures and business ethics codes
• Complete required regulatory Training as assigned.
• Maintain strict adherence and compliance to all laws, rules, regulations and internal controls specific to your role, including but not limited to Bank Secrecy Act, Anti-Money Laundering, USA Patriot Act, OFAC and Fair Lending regulations.

Knowledge/Skills/Abilities

• Demonstrated entrepreneurial approach to growing business.
• Demonstrated experience maintaining existing business relationships.
• Demonstrated ability to achieve sales goals.

Experience

Minimum Requirements

• General knowledge of the insurance industry with a minimum of three (3) years of experience as an agent specializing in property casualty insurance sales.
• Texas Property Casualty (P&C) license.
• Must be able to maintain appointments with various external insurance carriers.

Preferred Requirements

• Experience in an independent agency.
• Experience with Agency Management System: EZLynx
• Bilingual in Spanish.

Motivational Fit

Organizational Fit

• Continuous Improvement
• Valuing Diversity
• Openness to Frequent Change
• Continuous Improvement
• Challenging the Status Quo

Things You Need to Know Before You Apply

Physical Demands

The physical demands described are representative of those that must be met by an employee, with or without accommodation, in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle or feel; reach with hands and arms; and talk or hear.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision and ability to adjust focus.
• The employee is frequently required to stand and walk.
• Employee will make extensive use of the telephone requiring the ability to effectively and accurately explain complex information.

Work Environment

The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This position may involve periodic stressful conditions.
• Occasional adjusted work schedule, overtime, and evening/weekend hours.
• May occasionally move from one work location/branch to another.
• Public contact position, requiring appropriate professional appearance.
• Frequent computer use at a workstation up to two hours at a time.
• The noise level in the work environment is usually moderate.

Additional Job Information

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