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Who We Are
At Lucet, we are industry leaders in behavioral health, dedicated to helping people live healthy, balanced lives. Our mission - and our passion - is to improve the lives of the members we serve and be the ideal partner for our providers.
Lucet's unique combination of people and technology has proven to optimize access to behavioral health care providers and increase a health plan's ability to connect members to quality care.
With the industry's largest network of care navigators and technology powered by more than six million assessments and more than 20 years of data, Lucet is the only solution proven to successfully identify and connect people across the entire acuity spectrum with the right care in less than five days on average, and often as little as one day.
Our members, providers and partners fully entrust us to deliver outstanding quality care through coordinated behavioral health services, employee assistance programs, organizational consulting, student well-being programs and more.
When you join Lucet, you become a valued member of our team, serving more than 15 million people across the U.S. Our employees have a passion for helping others - and it shows.
From entry-level employees to senior leaders, we are inspired by our members, putting them first in everything we do. From day one, you'll see firsthand the impact you have on our members, knowing you can make a true difference in their lives.
Job Summary
Care Navigators reduce barriers and improve behavioral health access by providing care coordination as the first point of contact for healthcare members and provider calls.
The Care Navigator gathers information from a member utilizing a behavioral health assessment and provides information to the caller from intake to triage.
We feel this role is one of the most important in our company and in the services we provide.
At Lucet, you experience a culture guided by belonging, compassion, collaboration, and innovation and a mission that seeks to improve the lives of everyone while creating a diverse team while doing it.
Care is at our core. We could not do what we do without our talented team, so we strive to create an environment that enables them to take care of themselves so they can continue our mission of taking care of others.
From volunteer opportunities to a culture that encourages balance, well-being, and community, we think you are going to love being part of the Lucet team.
This role requires teamwork, empathy, collaboration, multitasking, communication and listening skills, excellent customer service skills, and an understanding of basic medical insurance information.
Candidates must be comfortable talking with individuals in crisis and assessing their needs as they seek care in behavioral health.
Being a remote-based position, you will be working in the comforts of your own home using company-provided equipment on continuous calls using your headset.
A day in the life of a Care Navigator includes working an 8-hour shift with consistent expectations to :
To qualify for this role, you must :
Working Conditions
Salary and Other Compensation :
The starting salary that Lucet reasonably expects to pay for this position ranges from $18.00 - $21.00 per hour, depending on circumstances including an applicant's skills, education / degrees, certifications, prior experience, market data, and other relevant factors.
This position is eligible for a bonus in accordance with the terms of Lucet's incentive plan based on both company performance and individual performance.
Benefits : The Company offers the following benefits for this position, subject to applicable eligibility requirements : Medical, Dental, Vision, 401(k) with competitive employer match, company paid life and disability insurance, company paid gym access, tuition reimbursement, parental leave, PTO (vacation, sick and volunteering), Remote Work.
This position will accept and review new applications and resumes no less than 5 business days after the original posting date and may remain open an extended period of time with no set end date based on the level of interest.
Job Posted by ApplicantPro
Full Time
$84k-104k (estimate)
03/03/2024
06/24/2024
lucetcorp.com
Cincinnati, OH
<25
The job skills required for Care Navigator include Customer Service, Problem Solving, Mental Health, Oral Communication, Confidentiality, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Care Navigator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Care Navigator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Care Navigator positions, which can be used as a reference in future career path planning. As a Care Navigator, it can be promoted into senior positions as an Infection Control Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Care Navigator. You can explore the career advancement for a Care Navigator below and select your interested title to get hiring information.
If you are interested in becoming a Care Navigator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Care Navigator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Care Navigator job description and responsibilities
Care navigators can help all kinds of people facing all kinds of health concerns.
04/18/2022: Wilmington, DE
Health navigators build effective working relationships with their patients, helping to support, educate and assist patients to navigate the complex health care system.
05/07/2022: Paramus, NJ
To navigate this system, health navigators need to work effectively with both patients and multidisciplinary care providers and community partners.
03/08/2022: Nashua, NH
Assistance with establishing primary care physicians, specialists or other off site medical care.
02/24/2022: Raleigh, NC
Care Navigator educates patients and their families about their diseases through the treatment process.
03/12/2022: Tampa, FL
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Care Navigator jobs
With skill and practice,a care navigator can become amazingly precise and reach out across the teatment process.
02/24/2022: Kansas City, MO
Navigators must be ever watchful for patients treatment reaction and feedback.
03/08/2022: Cheyenne, WY
All Virtual primary care practices offer convenient appointments and prompt reporting of test results.
05/08/2022: Hartford, CT
Certified care navigators are part of a health care team.
03/06/2022: Yakima, WA
Care navigators can also be a licensed practical nurses (LVNs), registered nurses, or medical technicians.
02/16/2022: Asheville, NC
Step 3: View the best colleges and universities for Care Navigator.