• A bachelor’s degree or equivalent experience is required. A Certified Employee Benefit Specialist (CEBS) or other human resources certification is desired.
• A minimum of 5 years of experience in employee benefits including group health sales and service or equivalent experience in group benefits administration is strongly preferred.
• Experience in human resources administration in a YMCA or other federated setting is highly desired.
• Demonstrated experience in Microsoft Office (Word, Excel, Access) and industry related software.
• Demonstrated business relationship development skills.
• Excellent written and verbal communication skills, including the ability to deliver effective presentations to all employee levels is required.
• Must be able to travel up to 25% of the time.
• Essential knowledge of Health and Welfare Plans as well as related legal/legislative knowledge (HIPPA, COBRA, ACA, etc.) is required.
• Demonstrated customer service skills and the ability to work with individuals at all employee levels is required.
• Demonstrated problem-solving skills and the ability to multi-task is required.
• Demonstrated ability to meet deadlines and manage sensitive information with extreme confidentiality.
• Commitment to character development values of caring, honesty, respect and responsibility.

• Values. Demonstrates in word and action the YMCA’s core values of caring, honesty, respect, and responsibility and a commitment to the YMCA’s mission, in all matters at all times.
• Inclusion. Values all people for their unique talents and takes an active role in promoting practices that support diversity, inclusion, and cultural competence.
• Relationships. Builds authentic relationships in the service of enhancing individual and team performance to support the YMCA’s work.
• Communication. Listens and expresses self effectively and in a manner that reflects a true understanding of the needs of the audience.
• Quality Results. Demonstrates and fosters a strong commitment to achieving goals in a manner that provides quality experiences.
• Change Capacity. Leads self and others through change by navigating ambiguity appropriately and adapting well to new situations, obstacles, and opportunities.
• Emotional Maturity. Demonstrates effective interpersonal skills.
• Self-Development.Is dedicated to the improvement of own capabilities and demonstrates this through the continual expansion of knowledge and skills.

• Responsible for overall account management function and retention of customer base.
• Provide the level of consulting and education necessary to meet each YMCA’s health and benefit needs and educate YMCAs about industry best practices.
• Works cooperatively with YMCA Employee Benefits team members to conduct the mission and objectives of the plan.
• Assist new customers with onboarding to YMCA Employee Benefits to ensure effective partnership
• Develop and deliver presentations to YMCA leadership and employees including, but not limited to, open enrollment, claim review, and legislative updates.
• Provide effective consulting and education to assigned YMCAs as needed and no less than annually, both virtually and in person during the YMCA’s renewal period.
• Represent YEB at local meetings of YMCA leadership such as executive conferences, and other national, regional, and state meetings.
• Assist in preparing and releasing proposals unique to each YMCA’s request and needs.
• Manage ongoing dependent verification process in coordination with outside vendor including acting as liaison with YMCA administrators during appeals.
• All other duties as assigned.

EFFECT ON END RESULTS/ STRATEGIC IMPACT

This position offers a base salary of $74,700.00 up to $99,600.00. Final salary is determined by required qualifications, experience, and education for this role.

We offer a full benefits package including medical, dental, vision, defined benefit plan (retirement savings), defined contribution plan (403(b) plan, life and disability insurances, technology stipend, and generous paid time off, all in a work from anywhere in the U.S. workplace (if role is eligible).