Experience the Windy City from the heart of it all. Loews Chicago Hotel, situated steps from Navy Pier and Magnificent Mile, offers guests spectacular city skyline and lake views, while enjoying the comforts of home. Welcome to City Sophistication where convenience and relaxation meet. Job Specific Completes required set up/preparation of function room prior to scheduled activity Inspects all equipment prior to, during and at the end of each function. Reports any deviations from standards to Captain/Supervisor Inventories materials and supplies at beginning of shift, obtains quantities necessary to support forecasted levels of business Prepares coffee, iced/hot tea and other beverages as required Checks all plates prior to service for accuracy, completeness, appearance and presentation Serves food to guests following Star Service Standards Monitors guests, anticipates needs responds to requests, ensures satisfaction Monitors guest alcohol consumption to prevent over indulgence and ensure safety Clears tables and breaks down function rooms after completion of banquet food service activity Completes assigned end of shift duties Other duties as assigned General Promotes and applies teamwork skills at all times Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance Is polite, friendly, and helpful to guests, management and fellow employees Executes emergency procedures in accordance with hotel standards Complies with required safety regulations and procedures Attends appropriate hotel meetings and training sessions Maintains cleanliness and excellent condition of equipment and work area Complies with hotel standards, policies and rules Recycles whenever possible Remains current with hotel information and changes Complies with hotel uniform and grooming standards Qualifications High School Diploma or equivalent One years experience as Food Service Attendant/Banquet Server in upscale hotel or free standing restaurant operation Thorough knowledge and understanding of quality food service techniques and standards Exceptional guest service skills Certifications; "TIPS" or equivalent responsible vendor Ability to lift and carry food service trays weighting 35 pounds Ability to stand stoop and bend repetitively during entire shift Ability to speak, read and understand the English language Ability to work flexible schedule to include weekends and holidays Headquartered in New York City, Loews Hotels & Co is rooted in deep heritage in the hotel industry and excellence in service. As one of the only independently owned family hotel companies, we know that hospitality comes from the heart. Loews Hotels & Co owns and operates hotels and resorts across the U.S. and Canada. Located in major city centers and resort destinations, including multiple hotels in partnership with Universal Orlando Resort, Loews Hotels & Co features properties grounded in family heritage and dedicated to delivering unscripted guest moments, all with a locally handcrafted approach. We pride ourselves on the individuality and uniqueness of our offering. Joining Loews Hotels & Co means not just gaining a job, it means becoming a part of a family. A family where Team Member growth and empowerment are part of our DNA and have been for decades. We offer progressive benefits including paid parental leave, 401K matching and travel benefits, and opportunities for ongoing learning and development. But beyond that, as a member of the Loews Hotels family, you are part of a culture of diversity and inclusion, one that works hard to protect our environment with eco-friendly and sustainability programs, and one that is always a good neighbor to their communities, supporting them in ways large and small. We welcome you to join us. Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.