Experience the Windy City from the heart of it all. Loews Chicago Hotel, situated steps from Navy Pier and Magnificent Mile, offers guests spectacular city skyline and lake views, while enjoying the comforts of home. Welcome to City Sophistication where convenience and relaxation meet. Responsible for providing prompt, efficient and professional food and beverage service with a working knowledge of cash handling, inventory and food preparation procedures. Cashier Specific (90%): Records all aspects of guest order accurately and enters into computer Prepares and presents accurate and complete guest check Collects monies due or applies charges to credit card or guest account using POS terminal Completes end of shift revenue report and cash deposit Handles all transactions accurately and in accordance with established procedures Assumes responsibility for accuracy of bank and cash deposits, and performs all cash handling activities in accordance with hotel cashiering policies Stocks and maintains supplies in all service areas Inspects and prepares all service ware prior to use Maintains current knowledge of all menu offerings, to include ingredients, preparation method, presentation, appearance and time required Greets guests in a polite professional manner according to Loews standards Suggestively sells menu items to guest so as to enhance the dining experience Inspects presentation of all food items to ensure a quality product is delivered to the guest as ordered Monitors guests at all times, anticipates needs, responds to requests, ensures satisfaction Clears soiled plates, service ware etc. from service areas and tables to dish wash area, sorts appropriately Carries trays of food to tables Assists, as required, in preparation of served items Maintains cleanliness and sanitary condition of all service and public areas Performs all side work duties as assigned Assists in the presentation and sale of retail items Ensures that perishable stock is rotated Assumes accountability for retail products Provides excellent customer service at all times General (10%): Promotes and applies teamwork skills at all times Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance Is polite, friendly, and helpful to guests, management and fellow employees Executes emergency procedures in accordance with Loews Hotels standards Complies with required safety regulations and procedures Attends appropriate hotel meetings and training sessions Maintains cleanliness and excellent condition of equipment and work area Complies with Loews Hotels standards, policies and rules Recycles whenever possible Remains current with Loews Hotels information and changes Complies with Loews Hotels uniform and grooming guidelines Qualifications Excellent customer service skills Basic computer skills Ability to work flexible schedule to include weekends and holidays High School Diploma or equivalent Cash handling and customer service experience Headquartered in New York City, Loews Hotels & Co is rooted in deep heritage in the hotel industry and excellence in service. As one of the only independently owned family hotel companies, we know that hospitality comes from the heart. Loews Hotels & Co owns and operates hotels and resorts across the U.S. and Canada. Located in major city centers and resort destinations, including multiple hotels in partnership with Universal Orlando Resort, Loews Hotels & Co features properties grounded in family heritage and dedicated to delivering unscripted guest moments, all with a locally handcrafted approach. We pride ourselves on the individuality and uniqueness of our offering. Joining Loews Hotels & Co means not just gaining a job, it means becoming a part of a family. A family where Team Member growth and empowerment are part of our DNA and have been for decades. We offer progressive benefits including paid parental leave, 401K matching and travel benefits, and opportunities for ongoing learning and development. But beyond that, as a member of the Loews Hotels family, you are part of a culture of diversity and inclusion, one that works hard to protect our environment with eco-friendly and sustainability programs, and one that is always a good neighbor to their communities, supporting them in ways large and small. We welcome you to join us. Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.