Job Title: Concur Expense Specialist
Location: Boston - Hybrid, 3 days in office

The Expense Specialist will deliver auditing and operational support to the Global Travel & Expense Team. This role will support the Concur technology lead to enhance and optimize the Concur expense tool. The ideal candidate demonstrates a base level knowledge of Concur and a critical thinking and detail-oriented mindset. The role demands a proven ability to provide expense guidance to users and the ability to audit expenses against policy. Strong communication, collaboration, and stakeholder management are critical.

Key Duties & Responsibilities

• Manage day to day Concur Expense administration including addressing user inquiries
• Support Concur technology leader through coordination and execution of Concur process improvements and implementation projects
• Perform ongoing reporting and accounting review of expenses to identify trends, drive employee behavior and compliance with policies and procedures.
• Conduct the daily audit of flagged expenses and proactively reach out to employees for resolution
• Support and maintain PowerBi expense reporting dashboard including accountability for reporting inquiries.
• In partnership with the Global Travel & Expense team, conduct user training sessions and develop documentation to support user education.
• Partner closely with other members of the Corporate Services team to deliver a high standard of customer service.
• Collaborate with cross-functional teams, including IT, finance, and accounting to enable functional alignment.
• Provide additional support to Global Travel & Expense team members as needed to achieve functional goals and propose opportunities for process improvements.

Required Education Level
Minimum level of education: Bachelor’s Degree

Required Experience

• 3 years of experience in corporate settings
• Base knowledge of Concur Expense tool
• Pharmaceutical experience (a strong plus but not mandatory)
• Experience managing PowerBi dashboards

Required Knowledge/Skills

• Proficient in Microsoft Office suite (preferably Excel & PowerPoint)
• Demonstrates excellent verbal and written communication skills
• Strong attention to detail with ability to think critically to audit reports against policy
• Advanced analytics and reporting capabilities, experience working in PowerBi
• Demonstrate ability to measure and analyze trends and patterns, and leverage results to determine actionable solutions
• Ability to navigate and be successful in a fast-paced, time-sensitive, and cross-functional work environment
• Demonstrate problem solving and critical thinking skills, and ability to compile and assess data to draw conclusions & provide recommendations
• Ability to build relationships and excel in collaboration with internal peers

Other Requirements

• Indicate required certifications, licenses or specialized trainings.
• Experience with Concur Detect by Oversight or AppZen a plus
• Concur trainings and certifications

Job Type: Full-time

Pay: $33.00 - $38.00 per hour

Expected hours: No less than 40 per week

Benefits:

• Health insurance

Schedule:

• Day shift
• Monday to Friday

Work setting:

• In-person

Education:

• Bachelor's (Required)

Experience:

• Concur: 2 years (Preferred)
• Power BI: 1 year (Preferred)

Ability to Commute:

• Boston, MA (Required)

Work Location: In person