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Watsco
Doral, FL | Full Time
$94k-132k (estimate)
7 Days Ago
Watsco
Charles, LA | Full Time
$49k-68k (estimate)
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Watsco
Baton Rouge, LA | Full Time
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Tampa, FL | Full Time
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E-Commerce Manager - Inside Sales
Watsco Doral, FL
$94k-132k (estimate)
Full Time | Wholesale 7 Days Ago
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Watsco is Hiring a Remote E-Commerce Manager - Inside Sales

Responsibilities:
The ideal candidate is very comfortable with different types of computer software and internet portals as well as having great attention to detail and the ability to learn new things quickly. This person will be very positive and forward thinking, shares new ideas for continued growth for the business, and is able to constantly adapt to the ever-changing internet world. Gaining an excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within each department will be important to their overall success.
  • Investigate and respond to all inbound customer inquiries in a timely, detailed, and accurate manner
  • Develop extensive personal knowledge of Boreal / GREE products sold on HomeDepot.com, Lowes.com and handle common questions from customers about our products, their applications, and configurations
  • Achieve productivity standards and goals while maintaining the highest level of customer service
  • Process transactions and reply to inquiries about products and services according to established department policies and procedures
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide timely feedback to the company regarding service failures or customer concerns
  • Partner with the Sales, Operations and Warehousing teams to meet and exceed customer's service expectations
  • Other duties as assigned.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Wholesale

SALARY

$94k-132k (estimate)

POST DATE

04/25/2024

EXPIRATION DATE

06/24/2024

WEBSITE

watsco.com

HEADQUARTERS

MIAMI, FL

SIZE

3,000 - 7,500

FOUNDED

1956

CEO

ALBERT H NAHMAD

REVENUE

$5B - $10B

INDUSTRY

Wholesale

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About Watsco

Watsco Inc. is the largest distributor of air conditioning, heating and refrigeration equipment and related parts and supplies (HVAC/R) in the HVAC/R distribution industry. Watsco was founded more than 60 years ago as a manufacturer of parts and components for HVAC/R equipment and entered the distribution segment in 1989. The Companys revenues in HVAC/R distribution have increased from $64.1 million in 1989 to $4.2 billion in 2016 via a strategy of acquiring companies with established market position and subsequently building revenues and profit through a combination of adding locations, produ ... cts, services and other initiatives. Watscos goal is to build a network of locations that provide the finest service and product availability for HVAC/R contractors, assisting and supporting them as they serve homeowners and businesses. Watsco has approximately 5,050 employees serving 88,000 active customers who in turn, service, repair or replace HVAC/R systems. At December 31, 2016, the Company operated 565 locations in the United States, Canada, Mexico and Puerto Rico with additional market coverage on an export basis to Latin America and the Caribbean. Watsco is the only publicly-traded HVAC/R distributor. The Companys Common stock is traded on the New York Stock Exchange (NYSE) under the ticker symbol WSO More
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