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TextCare Medical Assistant
One to One Health is an innovative healthcare company that prides itself on delivering relationship-driven care. One to One was founded by a primary care physician whose passion is delivering superior healthcare outcomes with a focus on patient experience and eliminating barriers to care. One to One Health is excited to be growing TextCare, a comprehensive telemedicine service that empowers patients to initiate care journeys with a text message. The service meets patients in their preferred communication channel and delivers care that ranges from prescription refills and telehealth visits to complex specialty referral and chronic condition management.
About the role:
This is an exciting opportunity for a motivated customer-service specialist to join the rapidly growing TextCare team. The Medical Assistant (MA) is the starting point for each telehealth encounter and plays a vital role in maintaining continuity of care. The MA builds relationships with patients through responsive, clear, and effective communication. The day-to-day role involves triaging patients and coordinating care; dynamically responding, scheduling, charting, referring, setting tasks, and initiating follow-up. The TextCare team communicates with and treats patients in a caring and compassionate manner using multiple communication methods, including text, phone, video, and email. The ideal representative is proficient with technology, focused on patient experience, and enjoys a dynamic collaborative environment – working closely with providers to deliver seamless care.
What you can look forward to owning:
The essential skills you’ll need to bring:
What we have to offer:
One to One Health is an equal opportunity employer and does not discriminate in hiring based on race, color, creed, religion, sex, sexual orientation, national origin, age, disability, pregnancy, genetic information, gender identity, or veteran status.
Job Type: Full-time
Benefits:
Schedule: Day shift (40 hours per week total)
Compensation: $17-$19/hour, based on experience
Work Location: This role will be virtual, with requirements to come onsite in Chattanooga, TN for training and a few (2-4) other times throughout the year.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
Schedule:
Work setting:
Work Location: Remote
Full Time
Investment Management
$36k-43k (estimate)
04/26/2024
08/22/2024
onetooneppn.com
CHATTANOOGA, TN
50 - 100
2013
KEITH HELTON
<$5M
Investment Management