1 Q-Lab Corporation Job
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Q-Lab Corporation is Hiring a Remote Customer advocate
Q- Lab is looking for a Customer Oriented individual for our Customer Advocate position in Homestead, Florida. The primary responsibility is help both the customer and testing departments to facilitate testing.
This includes gathering missing information and assisting customers with questions. In addition, this position supports the Office Supervisor and office staff.
DUTIES AND RESPONSIBILITIES
- Review testing packages after receipt to ensure all necessary documentation is included to set up test
- Contact customers to obtain missing information and documents
- Contact customers when tests are received and ongoing during testing
- Field questions from customers on service issues, test status, and use of Q-Lab website
- Explain our procedures and policies to customers as needed to help smooth the process
- Record significant information in relevant locations : general client files and laboratory systems.
- Work with customers and shipping department to ensure satisfactory shipping method, provide tracking information when requested
- Pass all information to another department if a higher level of explanation is necessary
- Assist with weekly invoice approvals
- Create Accelerated Laboratory invoices
- Facilitate request from remote locations
- Answer telephone and client’s emailed inquiries
- Take active role in hurricane plan
- Other tasks as necessary or required
Last updated : 2024-05-15
Job Summary
Full Time
Durable Manufacturing
$38k-48k (estimate)
05/15/2024
05/16/2024
q-lab.com
WESTLAKE, OH
200 - 500
1956
Private
DOUGLAS M GROSSMAN
$10M - $50M
Durable Manufacturing
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About Q-Lab Corporation
Q-Lab Corporation is a provider of material durability testing and manufactures standard test and weathering light stability.
The job skills required for Customer advocate include Credit Card, Customer Contact, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer advocate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer advocate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer advocate positions, which can be used as a reference in future career path planning. As a Customer advocate, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer advocate. You can explore the career advancement for a Customer advocate below and select your interested title to get hiring information.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Advocate job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Advocate jobs
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The hierarchy of advocate needs outlines the depth of the various types of needs every customer will have.
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Customers want fresh approaches that are tailored to their specific needs and will not settle for less.
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Step 3: View the best colleges and universities for Customer Advocate.
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