Explains financial requirements to patient and/or responsible party and collects deposits or deductibles. Verifies all insurance benefits; investigates and recommends long-term payment arrangements as required. Screens individuals for eligibility for internal and external assistance programs with the intent to secure a reimbursement mechanism for services rendered which will thereby reduce the self pay receivable.

EDUCATION and/or EXPERIENCE

• High school diploma or general education degree
• Two to three years related medical office experience
• General understanding and application of basic accounting principles
• Experience in eligibility and benefit determination
• Excellent customer service skills
• Strong verbal and written skills
• Accurate data entry skills
• Current knowledge of payer requirements for referrals and pre-authorization
• Knowledge of GE/IDX or similar computerized billing system
• Medical terminology preferred