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QED Technology Resources
Rochester, NY | Full Time
$88k-115k (estimate)
1 Month Ago
QED Technology Resources
Rochester, NY | Full Time
$88k-115k (estimate)
1 Month Ago
Client Services Manager - Consultant
$88k-115k (estimate)
Full Time 1 Month Ago
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QED Technology Resources is Hiring a Remote Client Services Manager - Consultant

Job Overview:
  • Responsible for high-level relationship management, marketing plan execution and acts as client liaison both internally and externally.
  • Ensures client satisfaction with various initiatives including: email programs, social media campaigns, and in-person and virtual events.
  • Manage and implementation of scheduled meetings within targeted dates, ensuring budgets are met according to contractual agreements.
  • Consults with Project Managers on project status to help ensure timely deliverables.
  • Works to grow the client relationship by cultivating lead generation and future projects.
  • Works with delivery team to execute on contract terms and conditions and to ensure on-time delivery of projects that support the client’s needs. This includes event and sponsorship management, creative projects, and follow-up reporting.
This is a consulting position. Initial 1-year assignment with the possibility to extend.
Remote Position - Prefers EST timezone but CST, MST, and PST are okay.
Responsibilities:
  • Intermediate professional with practical knowledge of job area.
  • Works under moderate supervision to set objectives for own job area.
  • Communicates with contacts inside and outside own team to explain and interpret operational processes, practices, and procedures
  • Identifies and addresses changes within own job area
  • Works to achieve operational targets with some impact on departmental results.
  • Assist in developing marketing content and collateral – e.g., blog posts, one-pagers, infographics, presentations with key differentials in the industry.
  • Write copy for marketing communications utilizing brand voice and with excellent grammar, spelling, and clarity.
  • Optimize marketing emails for both mobile and desktop.
  • Design email campaigns & set up email automation.
  • Ensure emails follow industry policies and best practices.
  • Optimize & improve email campaigns and automated flows on a regular basis.
  • Collaborate with the Marcom team on the development of graphics and other materials required.
  • Continuously look for ways to drive efficiencies in the process while maintaining high quality and brand strength.
  • Project manage all aspects of the marketing plans to deliver on time and within budget all activities, including design, demos, customer meetings, CRM input, sponsorships and leads captured.
  • Lead and manage meetings that gather requirements, goals, metrics and messages.

Job Summary

JOB TYPE

Full Time

SALARY

$88k-115k (estimate)

POST DATE

04/25/2023

EXPIRATION DATE

05/28/2024

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