Description

DEDICATED TO STRENGTHENING THE HEALTH, SAFETY, AND INDEPENDENCE OF IDAHOANS

People Making a Difference!

***THIS ANNOUNCEMENT WILL BE OPEN UNTIL FILLED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE TO BE CONSIDERED.

The Division of Medicaid has an opening for customer-service oriented individuals. The primary purpose of this position is pharmacy data review, data entry, and customer service as part of the pharmacy prior authorization process. This position requires excellent customer service skills and eligibility for registration with the Board of Pharmacy as a pharmacy technician.

Staff have possibility to work a combination of in-office and remote on a rotating schedule.

The Idaho Department of Health and Welfare is a drug-free workplace. Any applicant offered employment in this position at the Idaho Department of Health and Welfare will be required to pass a pre-employment drug test.

BENEFITS:

BEST RETIREMENT AVAILABLE IN THE NATION

We have one of the Nation's best state retirement systems (PERSI) that offers a lifetime benefit.

OTHER EXCELLENT BENEFITS

• Excellent medical, dental and vision insurance- (full-time/30 hours per week) employee only coverage for PPO $65/month for medical and vision & $11.80/month for dental
• Generous vacation and sick leave accrual beginning as soon as you start
• 11 paid holidays a year
• Paid parental leave
• Multiple savings plans, optional 401K, and optional 457
• Basic life insurance for employee and family (employee covered at one times annual salary; spouse covered at $10,000; child covered at $5,000)
• Wellness programs
• Ongoing training opportunities
• An opportunity for student loan forgiveness
• And more!

EXAMPLE OF DUTIES:

• Provides service to callers and technical assistance to participants, doctors, and pharmacies.
• Conducts initial review, screening, and processing of (prior authorization) pharmacy requests.
• Prepares informational and related records and reports to ensure accurate data and system compliance with policies and regulations.
• Explains policies and procedures to providers, clients, and staff.
• Enters and modifies pharmaceutical data on system and forms.
• Researches drug related information.

MINIMUM QUALIFICATIONS:

You must possess all the minimum qualifications below to pass the exam for this position. Please make sure your resume or work history supports your meeting the minimum qualifications for this position. Failure to do this may disqualify you from being considered for this position. It is highly recommended to attach a one-page cover letter to your application to demonstrate how you meet the requirements below.

• Eligible for registration with the Board of Pharmacy as a pharmacy technician.
• Good knowledge of medical and pharmaceutical terms and abbreviations. Typically gained by at least one year experience in a pharmaceutical setting as a pharmacy assistant or equivalent OR completion of a formal pharmacy technician school or similar formal training that would have provided this knowledge.
• Good knowledge of the control and distribution of pharmaceuticals. Typically gained by at least one year experience working with the control and distribution of pharmaceuticals OR completion of pharmacy technician school.
• Some knowledge of pharmacy inventory control methods and procedures. Typically gained by completion of a pharmacy inventory control course such as in pharmacy technician school OR at least one year experience performing inventory control work in a pharmacy.
• Some knowledge of the metric system of weights and measures. Typically gained by completing a class in high school or pharmacy education, which provided knowledge to be familiar with system of weights and measures.
• Experience entering and retrieving data on a computer. Typically gained by at least one year in a work environment.
• Experience applying and explaining policies. Typically gained by at least one year in a work environment.
• Experience composing written statements and proofreading correspondence. Typically gained by at least one year in a work environment.
• Skill in typing/keyboarding at a minimum of 45 words per minute.

Below is preferred experience. It is not required for the position but applicants with this experience may receive consideration over other applicants.

• Good knowledge of retail pharmacy dispensing. Typically gained by at least one year of experience in a retail pharmacy were dispensing was a key responsibility.

Learn About a Career with DHW

***PLEASE NOTE: application assistance is not available after the business hours listed below, on the weekends, or on holidays and you must apply before 4:59 pm on the closing date. When applying, use CHROME as your browser to avoid complications.

If you have questions, please contact us at:

Email is the quickest way to get an answer to your questions.

(answered Monday through Friday during business hours MST)

EMAIL: dhwjobs@dhw.idaho.gov
PHONE: (208) 334-0681

EEO/ADA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email ada.coordinator@dhr.idaho.gov.

Preference may be given to veterans who qualify under state and federal laws and regulations.