Initial Posting Date: 05/01/2024 Application Deadline: 05/12/2024 Agency: Oregon Health Authority Salary Range: $3,218 - $4,338 Position Type: Employee Position Title: Amendment Specialist (Office Specialist 2)-2 positions Job Description: These 2 positions are full-time, limited duration, classified positions which are represented by a union. Oregon Health Authority (OHA) does not offer VISA sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. OHA is an E-Verify employer and will use E-Verify to confirm that hires are authorized to work in the United States. The Oregon Health Authority (OHA), Public Health Division (PHD), Center for Health Statistics(CHS) section in Portland, Oregon is recruiting for an Amendment Specialist to process amendments to vital records and provides direct customers service related to amending vital records for the Amendments program. Working conditions: This work is a combination of on-site and remote locations, with full access to needed operating systems and technology in either location. The Portland State Office Building located at 800 NE Oregon Street, Portland, OR 97232. Work location can be changed at any time at the discretion of the hiring manager. The Oregon Health Authority strategic goal is to end all health inequities by 2030. OHA values health equity, service excellence, integrity, leadership, partnership, innovation, and transparency. OHA’s health equity definition is “Oregon will have established a health system that creates health equity when all people can reach their full potential and well-being and are not disadvantaged by their race, ethnicity, language, disability, age, gender, gender identity, sexual orientation, social class, intersections among these communities or identities, or other socially determined circumstances. Achieving health equity requires the ongoing collaboration of all regions and sectors of the state, including tribal governments to address: the equitable distribution or redistributing of resources and power; and recognizing, reconciling, and rectifying historical and contemporary injustices.” OHA’s 10-year goal is to eliminate health inequities. Click here, to learn more about OHA’s mission, vision, and core values. OHA values service excellence, leadership, integrity, health equity and partnership. What will you do? As an Amendment Specialist, you will perform the following duties: Process amendments to vital records in compliance with established laws, policies, and procedures. Screen and review requests, submitted applications, and documentation for amending vital records for completeness and compliance within established criteria. Review existing records and databases for supporting evidence. Approve or reject amendment applications. Resolve discrepancies and incomplete applications by requesting additional information from applicant in cases where applications and documentation do not meet law and amendment can’t be completed. Communicate with the public, attorneys, community partners, colleagues, and employees of other government agencies via email, phone, and letter. Prepare and send formal agency denial letter outlining reasons on denying records, explaining pertinent laws, and providing information on court judgment process. Update the OVERS database and issue amended records on certified intaglio paper. Organize, track and file all documentation related to specific amendments for archival storage. Answer questions related to amending vital records from customers, staff, county vital records offices, and other partners. Provides backup support for others on the Vital Records team. What's in it for you? The public health division is a team of passionate individuals working to promote health across the lifespan of individuals, families, and communities. We value and support unique perspectives using a trauma-informed approach and aim to reflect these values in our hiring practices, professional development, and workplace. We are committed to racial equity as a driving factor to improve health outcomes for all communities that experience inequities. We offer full medical, vision and dental benefits with paid sick leave, vacation, personal leave and 11 paid holidays per year plus pension and retirement plans. What are we looking for? Minimum Requirements Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents OR An associate degree in any field OR An equivalent combination of education and experience Desired Attributes Experience reviewing, learning and explaining complex procedures, rules and laws. Experience in analyzing and screening applications/documents for meeting specific legal requirements. Experience in gathering data, creating databases, reports, correspondence and forms. Experience in using MS Word, Excel, and becoming an expert in proprietary OVERS software used in office; Experience in providing customer services in a friendly and professional manner. Experience working under pressure in a fast-paced work environment. Typing/data entry at 65 words per minute or greater Experience in supporting and promoting a culturally competent and diverse work environment. This recruitment announcement will be used to establish a list of qualified candidates to fill the current vacancy and may be used to fill future vacancies as they occur. How to Apply Complete the online application Complete questionnaire Attention current State of Oregon employees: To apply for posted positions, please close this window, and log into your Workday account and apply through the career worklet. NOTE: Please ensure you’ve provided a thorough and updated application as it pertains to the position for which you are applying. Your application materials will be used to determine salary based on a pay equity assessment. For further information, please visit the Pay Equity Project homepage. Questions/Need Help? If you need assistance to participate in the application process, including an accommodation request under the American with Disabilities Act contact: Tiffany Gregg at Tiffany.Gregg@OHA.Oregon.Gov or text/call 503-716-7772 TTY users please use the Oregon Telecommunications Relay Service: 1-800-735-2900. For technical support, please call toll free 1-855-524-5627, for customer service assistance. Additional Information Please monitor your Workday account to view all communication regarding your application. You must have a valid e-mail address to apply. If you are a veteran, you may receive veteran’s preference. Click here for more information about veterans’ preference. If you checked that you are a veteran, you will be required to provide your documents later in the process. We do not offer VISA sponsorships or transfers currently. You will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States within three days of hire. If you are offered employment, your offer will be contingent upon the positive outcome of an abuse check, criminal records check and driving records check. The information will be shared with the Oregon Health Authority (OHA), Office of Human Resources (OHR). Any criminal or founded abuse history will be reviewed and could result in the withdrawal of the offer or termination of employment. Please attach only the documents that are related to the position such as cover letter, resume and transcripts. Additional documents that are attached will not be reviewed. Applicant Help and Support webpage Affirmative Action, Equal Opportunity, and Pay Equity The Oregon Health Authority is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information, or any other protected class under state or federal law. In addition, we do not discriminate, or screen applicants based on current or past compensation. We determine salary by reviewing your application materials to evaluate your related education, experience, and training for this position. For further information, please visit the Pay Equity Project homepage. To learn more about OHA’s mission, vision, and core values, click here. The Oregon Health Authority is an equal opportunity, affirmative action employer committed to workforce diversity and anti-racism. Oregon state government is a large organization by nearly any standard. With over 40,000 employees working all over the state, in small communities and large, we are proving that government can be innovative. We work as a team, challenging ourselves to be better, faster and more efficient with taxpayer dollars. After all, when every day we are responsible for caring for the needs of a diverse population and thriving business community, we simply must have the best and brightest workforce. If you take responsibility for your actions, are passionate about helping others succeed, and have a reputation for excellence and honesty, why not make Oregon state government your next career move? Joining our team means you open the door to many possibilities. From entry level to executive, outdoor work to policy setting, we have a role for nearly every calling, expertise and background. If you’re looking at us from across the country (or beyond!), know that Oregon is one of the most beautiful places on earth. Made up of seven diverse regions, Oregon has the ocean, mountains, valleys, high desert, cities, small towns, and almost everything in between. Oregon “flies with her own wings.”