IMMEDIATE OPENING

Title: Medical Billing - Revenue Cycle - Claim Prep and File

Work Location: In Office | Remote |Hybrid

Pay: $16.00

JOB SUMMARY

The Medical Billing - Claim Prep and File Representative will be responsible for various areas within the Claim Prep and File Team. Duties can include:

• Work with patients and patient families via telephone communication to verify demographics, insurance including health insurance, first party coverage and third party liability
• Update patient transport record when updated information is obtained
• Assist patients by answering billing questions
• Prepare claims for compliant and timely submission to insurance carriers
• Research and Resolve coordination of benefits issues
• Work as a team to meet team goals and deadlines

HOURS/WORK SCHEDULE

• Monday through Friday, 8:00 am - 5:00 (CST)

ESSENTIAL FUNCTIONS/DUTIES

• Provide Excellent Customer Service
• Manage inbound and outbound call volume
• Identify patient needs, clarify information, research issues/concerns and provide a resolution
• Manage claim filing
• Work to achieve team and departmental goals
• Work effectively as a member of a team
• Communicate clearly and concisely, both orally and in writing
• Manage time effectively to meet standard departmental quality and productivity standards
• Serve as a "champion" for best practices within our "I-Care" Cultural Pillars. (Integrity / Compassion / Accountability / Responsibility / Excellence)

QUALIFICATIONS

Required Experience: (list minimum of three)

• Minimum of six (6 months) in a call center environment
• Minimum of one (1) year in a medical billing office
• Customer focus and ability to adapt to different personality traits and communication styles
• Ability to work Independently or as an active member of a team
• Knowledge and experience of computers and related technology, at an intermediate level
• Ability to communicate clearly, concisely and professionally both in writing and verbally
• Proficient in Microsoft Office Suite

Preferred Experience:

• Minimum of one (1) year working in a customer service position
• Minimum of one (1) year claim preparation/filing experience
• Working knowledge of government health carriers (ie, Medicare, Medicaid, VA)

Education:

• High School diploma or equivalent

Skills:

• Ability to define and identify problems, collect data, establish facts, and draw valid conclusions
• Ability to respond to inquiries or complaints from customers in a positive and productive manner
• Ability to gather data and compile information
• Ability to use independent judgment and to manage confidential information
• Ability to multi-task, set priorities and manage time effectively

Why Choose Air Evac Lifeteam? As a leader in helicopter air ambulance services, is one of family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at .. Learn how our are at the core of our services and vital to how we approach care and check out our comprehensive benefit options at .

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing for individuals with a disability.