Position title: Diabetes Educator
Candidate: VACANT
Department: San Mateo and Redwood City Free Clinics
Supervisor: Medical Director
FLSA: Full-time/Non-Exempt/ 1FTE
Salary: $85,000 TBD
Effective date: ASAP

OUR IMPACT
For over 45 years, Samaritan House has been leading the fight against poverty in San Mateo County. We’re
the only organization that delivers the full breadth of essential services and personalized support to the
working poor. By ensuring our clients are fed, clothed, healthy, and housed, we help them create their own
stability and remain an active, successful part of our community. After all, an enduring community is only
possible when every person has the resources they need to live.

OUR CULTURE
We’re passionate about providing our employees with a supportive work environment and experiences that
help them grow. We offer excellent opportunities for individuals with proven strong, creative, results-driven
leadership skills and stellar work ethics. We welcome candidates who love working with people of diverse
backgrounds and want to make a difference by fostering community care for our neighbors in need.

YOUR IMPACT
The diabetes care and education specialist (DCES) delivers comprehensive and seamless services that
bridge the gap and integrate clinical and self-management aspects of diabetes and cardiometabolic care.
The DCES is an integral part of the interprofessional team and provides collaborative, comprehensive and
person-centered care, and education conducive to behavior change and improved quality of life across the
lifespan. The DCES supports and advocates for people affected by diabetes to optimize quality care. The
DCES promotes self-management to achieve individualized behavioral and treatment goals that reduce
risks and optimize health outcomes. This position may have three collaborative positions providing
oversight toward the success of this role- the Medical Director and two Associate Medical Directors. This
position is grant funded.

JOB REQUIREMENTS
Please note our preferred and in some cases required qualifications for this position:
Preferred Education, Licenses and certifications to be presented at time of hire–

• Bachelor of Science in nursing, dietetics/nutrition/pharmacy.
• Licensed Dietitian in California
• Certified Diabetes Educator

Preferred Experience- Minimum 1 year of experience in the following:

• Diabetes self-management education and support experience preferred.
• Working knowledge of Diabetes Technology

Other Skills and Expertise -

• Bilingual and Bicultural English and Spanish required.
• Excellent professional written and verbal communication skills.
• Strong emotional intelligence skills.
• Knowledge of social and economic problems pertaining to low-income, culturally diverse and

underserved populations. Demonstrated knowledge of Samaritan House’s target service
population is helpful.

• Strong Analytical and Evaluative skills.
• High level of ethics, credibility, integrity, compassion and transparency in all interactions and

diplomacy both under normal and stressful situations. Excellent ability to maintain professional
boundaries with all agency constituents.

• Excellent interpersonal skills. Ability to establish and maintain effective relationships with

• Excellent ability to deliver solutions-based approach to problem solving in a timely manner.

• Ability to follow Agency Policies and organize required activities according to Samaritan House

• Strong organizational skills, time management skills, and effective multitasking skills. Accuracy and

• Computer Proficient. Good experience with Microsoft Office Suite, and electronic health record

• Demonstrated data/file/records management skills. Ability to prepare any necessary data or

• Positive and resilient attitude with ability to maintain grace under pressure, excel and contribute to

• Ability to meet deadlines and complete all work in a timely manner.
• On rare occasions flexibility in schedule may be needed, including evenings, holidays and/or

programmatic reasons or other agency business.

WORK ENVIRONMENT/PHYSICAL ACTIVITIES/BENEFITS
Candidate must have the physical, visual, and auditory ability to perform the essential functions of the job
and to respond to emergencies with or without reasonable accommodations. Reference checks and
background checks will be performed prior to and at commencement of employment. Candidate must be
able to work in a clinic environment with occasional-to-regular interruptions. Activities may include but are
not limited to: repetitive hand/arm motion (computer work), extended periods of standing and/or sitting at a
computer workstation, regular travel, occasional bending, pulling, pushing, reaching, lifting, and carrying up
to 25 pounds. This position will be evaluated for Technological tools as needed.
DIRECT PATIENT CARE/CONTACT: Exposure to patients, visitors, and family members with a variety of
physical and psychiatric/mental health conditions. Visual acuity including color vision. Ability to hear and
orally communicate. Ability to read, comprehend, and write English language.
Samaritan House prefers all candidates to be fully vaccinated (including any mandated boosters). During
the pandemic some positions will work remote, hybrid or onsite-This position is onsite. While on site all
employees regardless of vaccination status are required to wear masks and social distance and abide by
the Agency’s Covid Protection Policies.
BENEFITS INCLUDE: Medical, Dental, LTD/LIFE/EAP, 403(B) Retirement with Match after eligibility
requirement met, 22 Days first year PTO, 9 Paid Holidays, Pet Insurance, AFLAC.

ESSENTIAL FUNCTIONS OF THE POSITION

1. Integrates skills and knowledge of pathophysiology, epidemiology, clinical management,
cardiometabolic conditions, and self-management of diabetes into clinical practice.

2. Advocates for and communicates about improved quality of care and outcomes for those living
with, at risk for, and affected by diabetes and cardiometabolic conditions.

3. Partners with individuals to deliver care and education conducive to behavior change and
improved quality of life for self-management of diabetes and cardiometabolic conditions across
the lifespan.

4. Engages in lifelong learning and serves as a role model of professionalism.

5. Provides quality diabetes self-management education and medical nutrition therapy in individual
and group settings based on assessed needs. Utilizes appropriate teaching techniques that are
sensitive to the learning preferences of the person with prediabetes or diabetes.

6. Follows the ADCES Diabetes Education Accreditation Program requirements which are based on
the National Standard of Diabetes Self-Management and Support Guidelines.

7. Completes comprehensive assessments for each patient including emotional and behavioral
health, interprets personal health data, develops an individualized care plan based on the patient’
assessed needs and goals and promotes successful self-management.

8. Documents all individual contacts/visits in the Electronic Health Record and outcomes data base
according to the guidelines in a timely manner.

9. Collaborates, advocates, and confers other members of the diabetes care team in developing
person-centered diabetes plans.

10. Contributes to the achievement of established department goals and objectives and adheres to
department policies, procedures, quality standards and safety standards. Complies with
governmental and accreditation regulations.

11. Participates in meetings, serves on committees, and represents the department in community
outreach efforts as appropriate.

12. Delivery of excellent client services. Perform all work within professional boundaries, excellent
ethics/integrity and in good faith.

13. Demonstrate and work within Samaritan House values in all dealings with all Samaritan House
constituents including but not limited to clients, staff, leadership team, etc.

14. Represent the organization in a professional and courteous manner at all times.
15. Regular and reliable attendance is an essential job function.
16. Assist in the maintenance of a safe work environment. Report and complete any necessary

incident reports within 24 hours. Report COVID-19 policy violations. Discuss and review the
incident report(s) with Supervisors.

17. Attend community and agency events, trainings and meetings as needed.
18. Other duties as assigned.