Description

Thank you for your interest in joining Kona Kai Resort & Spa on beautiful Shelter Island! We are currently seeking a positive, hard-working, self-motivated individual to join our fantastic team as our Conference Services Manager.

As a Conference Services Manager you will have the opportunity to create memorable experiences for our guests at Kona Kai Resort and Spa. This role is responsible for banquet services, and is the key liaison between the client and the hotel to provide execution and supervision of meeting and event banquet functions. The Conference Services Manager provides detailed event orders, diagrams, and group resumes. This role will provide exceptional service for maximum re-booking achievement and upsell for profitability and unforgettable experiences. This is a highly visible role in which you directly impact the guests visit and have the ability to create memories that will last a lifetime!

YOU:

To be successful in this position, we're looking for an amazing people connector, who thrives on creating experiences and problem solving. This role as Conference Services Manager requires skills such as organization, detail orientation, a positive attitude, flexibility, and a genuine desire to take care of others.

Our CULTURE:

Kona Kai Resort & Spa is part of Noble House Hotels and Resorts offering a collection of luxury hotels and resorts in the Americas. To provide our guests with exceptional service and most memorable experiences, we look for team members who share our core values of Passion, Integrity, and Respect. Unique Hotels attract Unique People. If you are all about being your best self, doing the right thing, bringing your natural smile, and having fun, then we hope to hear from you soon!

The OFFER:

In return, you are rewarded with a competitive compensation package, incentive opportunities, health benefits, 401k, PTO, parking and free meals.

Requirements

Refined verbal and written communication skills

2 years’ experience in Conference Services with social and corporate groups

Strong time management skills and proven demonstration of grace under pressure

Experience in taking care of guests in a fast paced environment

Flexible schedule availability to include early mornings, late nights, and weekends

Performs other duties, as assigned, to meet business needs

Kona Kai is an equal opportunity employer which does not discriminate on the basis of race, national origin, religion, age, color, sex, disability, sexual orientation, gender, veteran's status, genetics, or any other characteristic protected by local, state, or federal laws, rules or regulations.