Description

Kona Kai San Diego is a boutique unique resort located on Shelter Island. With 170 guestrooms, Kona Kai Resort is home to Vessel Restaurant Bar, SpaTerre, a marina and a private club, all located just minutes from downtown San Diego. We are excited to welcome a new Director of Outlets to our island-inspired resort.

As our Director of Outlets you are the face and the host of the dining room; the one who warmly welcomes and recognizes guests. This is a hands-on position where you are actively working side by side with your team on the floor, constantly engaged in high-end service training and improving the fine details. Equally, you are a mentor and coach to your team. You are well informed on wines, partner with the Executive Chef on daily specials and let your creative juices flow with wine-pairings, specialty cocktails and exclusive buy-outs. You oversee administrative tasks (ordering, cost controls, payroll etc) and leadership functions (training, coaching and counseling).

JOB FUNCTIONS:

Efficiently manage day-to-day operations of the Outlets.

• Create and maintain the schedules of all restaurants and bars to increase profitability.
• Work with chefs and outlet managers/supervisors to design mouth-watering menus catering to specific customer markets.
• Monitor food, beverage and labor costs of each sub-department.
• Assist outlet managers by setting profit goals and maintaining quality food, service, sanitation, promotion, and merchandising.
• Obtain client feedback regularly to recommend new marketing strategies to management.
• Develop tools such as budgeting, forecasting, recipes, job descriptions, etc., with the help of sub-department heads.
• Assess performance of workers regularly, provide them with training opportunities, and encourage their growth.
• Assist in F&B training programs, including alcohol awareness and proper food handling.
• Ensure food and beverage quality standards are met and monitor health and quality procedures.

Our successful Director of Restaurants will work side-by-side with our amazing team:

• Enhancing team member satisfaction and engagement through training, coaching and recognition
• Focusing forward on planning and execution of exciting promotions, events and entertainment that brings great life to the resort
• Managing our financial goals with effective payroll and expense management
• Participating in the local community on our environmental and sustainability goals

The RESPONSIBILITIES:

• Min 5 years Food & Beverage Management experience in hotel/resort management
• Must have Food Handler's Card or Food Management Safety Certification (ServeSafe Food Manager. etc.)
• Must have current TIPS Alcohol Training Certificate
• Strong Microsoft Office skills required (Word, Excel, Publisher, etc.)
• Must he able to life at least 50 lbs. and stand uninterrupted for long periods of time
• Good communication skills. Positive attitude, strong team player, and interdepartmental collaborator
• Exceptional guest service and recovery skills
• Must have open/full availability, including holidays and weekends
• Very "Hand's On" position
• Must have strong problem solving skills
• Must be able to recognize areas of improvement, develop strategies/procedures to improve, get buy in from other departments and associates, and execute solutions
• Attention to details, willing to work alongside the team and lead by example
• Maintain a positive work environment by acting and communicating in a manner so that you get along with peers, associates, guests ad upper management
• Mentor, train and develop Food and Beverage Managers

THE OFFER:

• Health, dental, vision and life insurance for full time employees starting at 90 days
• Matching 401K after 1 year
• Travel discounts at partner Noble House Hotels around the country
• Cell phone, parking, dry cleaning
• Wellness benefits, & more.

The Kona Kai San Diego Hotel is part of Noble House Hotels & Resorts: a curated collection of 20 unique hotels around the USA, distinctly unique in location and soul. Our best performers are independent thinkers, who get creative, and make decisions without too many corporate SOPs. They tend to be goal-oriented, financially sound, with a fair amount of grit. We look for people with high integrity and a positive, flexible mindset. Our properties are not one-size-fits-all. And neither are our people.

At Kona Kai San Diego, we take pride in supporting our initiatives toward Diversity, Equity, Inclusion, and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions – and we would love for you to share yours with the team!