1 Holiday Inn Orlando International Drive - ICON Park / Convention Center Job near me
Holiday Inn Orlando International Drive - ICON Park / Convention Center is Hiring a Front Desk Agent Near Orlando, FL
We are looking for an experienced Front Desk Agent to help our team answer phones and greet customers. Previous experience in a customer service environment is necessary for this position, the successful candidate will need to possess strong communication skills, have an understanding of the importance of customer service and have prior computer experience.
Responsibilities:
- Answer questions about the hotel and location.
- Make hotel reservations for guests and walk them to their rooms.
- Greet guests according to hotel policy.
- Assist hotel patrons with transportation needs by calling local taxi services.
- Answer questions about the surrounding area and give directions as needed.
- Handle complaints from guests and resolve any issues they may have.
- Assist cleaning staff in keeping the front desk area neat, tidy, and free of clutter.
- Place outgoing calls on hold.
Job Type: Full-time
Pay: $14.00 - $15.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Job Summary
Full Time
$26k-35k (estimate)
02/02/2024
05/30/2024
The job skills required for Front Desk Agent include Customer Service, Transportation, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
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A Front Desk Agent ensures customers receive the best service possible from the property.
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Some front desk agents served a hotel associate apprenticeship.
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The front desk agent can check different guest queries, they can check different problems and various complaints.
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The front desk agent can also post charges towards a guest account.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
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Desk Clerks typically study at similar levels compared with Front Desk Agents.
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Make checklists and to-do lists.
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Seek Out Hospitality Skills Training Opportunities.
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Finally, Add A Summary Or Objective Statement.
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Step 3: View the best colleges and universities for Front Desk Agent.
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