About us

At Quality Healthcare Services, our paramount company goal is to excel in the provision of Housing Stabilization Services, PCA (Personal Care Assistant), and ARHMS (Adult Rehabilitative Mental Health Services) while maintaining the highest standards of professionalism, integrity, and empathy. Our mission is to empower our employees to make a profound and lasting impact on the lives of our clients and their families.

We are committed to fostering a culture of excellence and continuous improvement, where every employee is driven by a shared vision of delivering exceptional care and support to those in need. Our dedication extends beyond the mere fulfillment of duties; it encompasses a wholehearted commitment to the holistic well-being of our clients.

Our work environment includes:

• Modern office setting

Duties, Functions, & Responsibilities:

• Provide community-based Housing Stabilization Services (transition and sustaining) to eligible adult clients (age 18 ) with a disability that impacts their ability to live successfully in the community.
• Maintain a caseload of 13-20 clients
• Ensure that services are connected to the person-centered housing plan that is developed with each client and delivered in a manner that is culturally sensitive and culturally appropriate following a holistic and person-centered delivery method.
• Identify and assist with resolving barriers to accessing housing.
• Support the person in applying for all benefits (county, state, tribal and federal) that will help them afford their housing.
• Researching and contacting prospective housing options for availability and information, assist the person with applying for housing.
• Help the person to understand and negotiate a lease. Ensure the living arrangement is safe and ready for move-in.
• Identify resources to cover moving expenses and to access household goods.
• Supports a person to maintain housing through prevention and early identification of behaviors that may jeopardize their continued housing.
• Assist with the housing recertification process both for rental assistance and with negotiating the continuation of a lease.
• Train and coach on being a good tenant, lease compliance and household management.
• Support the person to understand and maintain income and benefits necessary to retain housing.
• Support and coach the building of natural housing supports, services and resources within the Reservation in the surrounding communities.
• Participate in supervision, under the direction of designated supervisor.
• Provides program and client transportation as needed.
• Maintain a caseload of at least ten clients or more as assigned, meeting productivity guidelines, and proactively seeking referrals as needed to maintain a full case load.
• Maintain billing and documentation in accordance with Department of Human Services guidelines.
• Participate and assist in the tasks associated with client care including evaluation of client safety and appropriate interventions related to their functioning and safety.
• Acts as an advocate for clients as needed.
• Provide crisis assistance as needed.
• Attend trainings and conferences to comply with all continuing education requirements, and further enhance technical and programmatic knowledge.
• Abide by and complies with the rules of confidentiality, Data Privacy Act, mandatory reporting laws, HIPPA requirements, and organizational policies and procedures.
• Performs other duties as assigned.

Experience:
- Previous experience working in a housing or social services setting
- Knowledge of housing programs and eligibility requirements
- Strong communication and interpersonal skills
- Ability to work with diverse populations and demonstrate cultural competency
- Excellent organizational skills and attention to detail
- Ability to handle crisis situations with calmness and professionalism

This position offers an opportunity to make a meaningful impact in the lives of individuals seeking stable housing. If you are passionate about helping others, possess the necessary skills, and have experience in the field, we encourage you to apply.

MINIMUM MANDATORY QUALIFICATIONS:

Education:

• High school graduate or equivalent.

License/Certification:

• Valid Minnesota driver’s license, reliable transportation, and valid insurance.

Job Type: Full-time

Pay: $19.00 - $23.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• Flexible schedule
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Morning shift
• No weekends

Application Question(s):

• Do you have experience navigating county benefits such as General Assistance, Food Support (SNAP), and State Medical Assistance?
• Do you have experience supporting homeless or at-risk homeless populations?
• Do you have experience assisting in finding affordable and accessible housing for low-income populations?

Education:

• High school or equivalent (Preferred)

Experience:

• Case management: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Ability to Commute:

• Minneapolis, MN 55427 (Preferred)

Ability to Relocate:

• Minneapolis, MN 55427: Relocate before starting work (Required)

Work Location: In person