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Solstice Marketing is Hiring a Customer Service Specialist Near Sacramento, CA
Here at our company, we are a rapidly growing Business Development firm specializing in individualized customer service and sales strategies to meet the needs of our clients. We are seeking a driven and professional Customer Service Specialist to assist our growing consumer base to assist in product inquiries, answering questions, and finalizing the sales process through to delivery. The Customer Service Specialist will put you at the frontline with our client’s consumers; being a people-person is a MUST!
Our Customer Service Specialist position starts entry-level, and we pride ourselves on promoting from within. Investing in our team and filling these positions internally is one of our core beliefs. Giving back to our team members who have proven successful is how we grow our business and help our Customer Service Representatives take their careers to the next level!
Daily Functions of our Customer Service Specialist:
- Present our client’s products and services to each customer account directly according to their needs and wants
- Utilize negotiation skills throughout the sales process with both existing and potential customers
- Customize product recommendations to each customer to increase satisfaction and brand loyalty
- Build and maintain relationships with customers until product/service is delivered
- Work with other Customer Service Specialists to ensure ultimate success with current knowledge, market trends, and compliance requirements
What we are looking for in a Customer Service Specialist:
- Customer service background and strong communication skills
- 1-2 years of experience in a customer service, business development, sales, or leadership role is preferred
- A strong work ethic and drive for ultimate success
- Outstanding communication skills, both written and verbal
- The desire for growth and hunger for knowledge throughout the entry-level
- Results-driven mentality
What you can expect from us:
- Competitive pay with a healthy bonus structure
- Extensive training and development from our top tier customer acquisition and sales industry experts
- Long term growth opportunities and internal upward mobility
- A Positive atmosphere and a collaborative, diverse culture
#LI-Onsite
Job Summary
Full Time
$54k-70k (estimate)
04/12/2024
08/07/2024
solsticemarketinggroup.com
Brooklyn, NY
<25
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The job skills required for Customer Service Specialist include Customer Service, Products and Services, Communication Skills, Leadership, Work Ethic, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Specialist positions, which can be used as a reference in future career path planning. As a Customer Service Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Specialist. You can explore the career advancement for a Customer Service Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Specialist job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Specialist jobs
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Step 3: View the best colleges and universities for Customer Service Specialist.
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