Would you want to work in a stable, recession-proof industry? Are you interested in making a difference in a growing company? Are you a problem solver? Are you organized? Are you experienced in management and developing a larger team? Does working in a very fast-paced environment energize you? Do you work well under pressure?

We appreciate the people we work with and want to provide our people with the resources and flexibility they need to succeed.

Prior experience in our industry is not required.

Spectrum Association Management can offer you:

• Support structure for your learning and success including mentors, subject specific experts, training department, and executives
• A dedicated team environment
• A friendly and welcoming culture, with team and office activities

JOB DESCRIPTION

The Division Director oversees our business operations and sales in Dallas Market. The position will have 20 to 25 employees including Client Relations Managers. As a team, you will manage and support the deadline-driven needs of local property associations.

SPECIFIC RESPONSIBILITIES

• This role is in command of the division and will report to the Vice President of Client Relations. Highly autonomous and proactive working performance is expected.
• Descriptive words for this role are customer operations, technical sales, people management, mentoring, leadership, positive attitude, and passion.
• Approximately 30% of the time will be invested in relationship building and sales with customers. Prior sales experience or customer interaction is required. Sales meetings typically take place in the evenings since we work with volunteers.
• Approximately 50% of the time will be invested in staff and team development. This role is an important culture developer and positive attitude, and mentor skills are required.
• Approximately 20% of the time will be on projects, change management, learning and development and company activities
• Develop and maintain strong relationships with a large portfolio of customers
• Ensure optimized and consistent operations of a complex service product
• Team development, including monthly one-on-one employee meetings, development plans, and accountability conversations
• Uphold the company-wide commitment to provide amazing same-day customer service
• Other duties as assigned by the executive team

REQUIREMENTS

Required Education and Experience

• Degree from an accredited university
• Employment experience for 15 years minimum and at least six years of managing others.
• Prior experience managing team(s) with over twenty employees
• Detailed hands-on experience with operations, service delivery, financials, HR, Sales, relationship building, growth, team motivation and engagement
• Minor travel is expected occasionally.

Knowledge, Skills, and Abilities

• Strong problem-solving skills, including confidence in decision-making and ability to effectively explain decisions to clients
• Dedicated team leader and developer abilities, including motivation of a team
• Strong analytical and organizational skills
• Strong customer service skills
• Self-motivation and the ability to set and work at a fast pace

Spectrum Association Management Highlighted Benefits:

• Recognized as Best Places to Work 16 years in a row!
• Fastest Growing Company - Fast Track 50 in 2020.
• Privately owned with over 20 years in business.
• Work / Life balance.
• 5 weeks of PTO to allow for rest, travel, family, and your hobbies.
• Forty paid hours per year for community service activities.
• Internal Learning and Development Management System.
• Full suite of benefits includes Medical, Dental, Vision, STD/LTD, Life/AD&D and a 401k program.
• Free medical clinic in-house (in San Antonio office – virtual appointments for other offices).
• Compensation is based on experience, around $100,000.
• Office locations (DFW area):
• 5212 Tennyson Pkwy. Ste. 130 Plano, TX 75024 (Main office to work out of)
• 3901 Arlington Highlands Blvd. Suite 275 Arlington, TX 76018 (oversees)
• 9800 Hillwood Pkwy. Ste. 140 Forth Worth, TX 76177 (oversees)

SPECTRUM ASSOCIATION MANAGEMENT

Spectrum AM is a homeowner’s association management company that has been in business for over 20 years. Headquartered in San Antonio, we have offices across Texas and Arizona. We have won Best Places to Work for 16 years in a row!

Joining our team is a fantastic opportunity to take your career and talent to the next level, while working for a company that is committed to helping others within the local community. We are dedicated to being different from other companies, and show this in our employee focus, unique culture, and commitment to creating good for our customers and each other. Interested? Apply now.

For additional information on Spectrum Association Management: www.spectrumam.com

If your application is a good match, you can expect to be contacted to schedule a phone interview as the next step.

Spectrum AM is an Equal Opportunity Employer.

Job Type: Full-time

Pay: $100,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• On call

Work Location: In person